Operations & SAP Inventory Data Management

Contact

*****************@*****.***

www.linkedin.com/in/desiree-

chavez-465965149 (LinkedIn)

Top Skills

Data Maintenance

Operations Process Improvement

Independent Contractors

Desiree Chavez

Computer Engineering Professional SAP ERP Inventory & Data Management Open to Remote Opportunities

Jacksonville, Florida, United States

Summary

Results-driven Operations and Data Management professional with over 16 years of experience supporting inventory control, SAP ERP Master Data, warehouse operations, logistics coordination and business processes. Proven expertise in maintaining data integrity, optimizing operational workflows and managing high- volume information with exceptional accuracy.Experienced in SAP ERP, Microsoft Access and Microsoft Excel, with a strong background in master data management, inventory reconciliation, reporting and cross-functional collaboration. Successfully supported warehouse operations, inventory accuracy and administrative processes while ensuring compliance with company standards and data confidentiality.Since 2021, I have continued strengthening my operational, organizational and customer service skills as an Independent Contractor with Instacart, managing multiple orders, verifying inventory availability, resolving real-time issues and consistently meeting quality and performance standards in a fast-paced environment.I am currently seeking remote opportunities in Data Management, SAP Master Data, Inventory Control, Operations Support, Supply Chain and Administrative Support, where I can leverage my analytical mindset, attention to detail and commitment to operational excellence.Currently, I am seeking remote opportunities in:• Data Entry• SAP Master Data• Inventory Control• Supply Chain Operations• Data Management• Administrative Support• Operations SupportNative Spanish speaker with professional working proficiency in English.During my career, I built a strong foundation in SAP ERP, inventory control, logistics coordination and data management. While my professional path has evolved over the past few years, I have maintained my commitment to learning and am now focused on returning to a remote operations role where I can apply my experience, attention to detail and organizational skills. I am excited to contribute to a team and continue growing in inventory operations, SAP and data management.

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Experience

Instacart

Operations & Order Fulfillment Specialist (Independent Contractor) July 2020 - Present (6 years 1 month)

United States

Manage multiple customer orders while maintaining a high level of accuracy and attention to detail in a fast-paced environment. Verify product availability, identify suitable substitutions, and ensure inventory accuracy throughout the shopping process.

Coordinate order fulfillment, shopping, checkout, and delivery while consistently meeting strict time and quality standards. Utilize mobile technology and digital platforms to manage orders, update inventory information, and communicate effectively with customers. Provide outstanding customer service by resolving issues, responding to inquiries, and ensuring a positive customer experience. Prioritize multiple tasks simultaneously while maintaining productivity and organization in a dynamic work environment.

Demonstrate strong problem-solving skills by adapting quickly to inventory shortages, customer requests, and changing priorities. Empresas Polar

12 years 3 months

Warehouse Supervisor

March 2007 - May 2019 (12 years 3 months)

Venezuela

Supervised daily warehouse operations, ensuring accurate inventory control and compliance with company procedures.

Coordinated inventory movements, receiving, storage, and dispatch activities to maintain efficient warehouse operations.

Maintained inventory accuracy through cycle counts, inventory reconciliation, and SAP ERP inventory updates.

Managed and maintained master data records in SAP ERP, ensuring data integrity and operational reliability.

Monitored inventory levels, identified discrepancies, and implemented corrective actions to improve stock accuracy.

Prepared operational reports and inventory performance metrics using SAP ERP and Microsoft Excel.

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Coordinated with procurement, logistics, production, and warehouse teams to ensure timely material availability.

Supervised and trained warehouse personnel, promoting compliance with safety standards and operational procedures.

Improved warehouse workflows by identifying process improvement opportunities that increased operational efficiency. Ensured accurate documentation of inventory transactions and supported internal and external inventory audits.

SAP Master Data Remote Opportunities Inventory Professional Logistics

March 2007 - May 2019 (12 years 3 months)

Maracaibo

Inventory Control & Inventory Accuracy

SAP ERP (MM)

Master Data Management

Data Entry & Data Validation

Inventory Reconciliation

Operational Reporting

Microsoft Excel

Process Improvement

Documentation Management

Logistics Coordination

Cross-functional Collaboration

Problem Solving

Time Management

Remote Communication

Attention to Detail

Administrative Support

ENELVEN (National Electric Utility Company – Venezuela) SAP Master Data Processor

January 2000 - August 2001 (1 year 8 months)

Maracaibo, Venezuela

Managed the creation, maintenance and quality control of SAP Master Data to support nationwide utility operations. Utilized Microsoft Access to validate, optimize and prepare large volumes of data before updating SAP ERP, ensuring data accuracy, consistency and compliance with organizational standards.

Key Responsibilities:

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Managed the creation, validation, updating and archiving of SAP Master Data records to ensure data integrity across business operations. Used Microsoft Access to analyze, clean, validate and optimize data prior to uploading information into SAP ERP.

Processed high-volume data from multiple sources, including paper documents, spreadsheets, emails and internal databases. Maintained the accuracy and consistency of master data while supporting operational and business requirements.

Ensured compliance with company policies and regulatory requirements related to confidential customer and operational information. Performed data quality reviews, identified discrepancies and corrected data issues before SAP updates.

Collaborated with cross-functional departments to ensure accurate and timely master data maintenance.

Maintained strict confidentiality while handling sensitive customer and operational information.

Supported continuous improvement initiatives by standardizing data management procedures and documentation.

During my career, I specialized in SAP Master Data Management, supporting one of Venezuela's largest electric utility companies. I was responsible for validating, optimizing and maintaining critical business data using Microsoft Access before updating SAP ERP, ensuring high levels of data accuracy, integrity and compliance. This experience strengthened my analytical skills, attention to detail and ability to manage large volumes of information in support of operational excellence.

Education

Florida State College at Jacksonville

English as Second Language · (August 2021 - April 2023) Universidad Rafael Belloso Chacín

Computer Engineering Professional, COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES · (1999 - 2012)

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