Data Center Technician

CraigWhite

423-***-**** *****@**********.***

SUMMARY

Results-driven IT professional with extensive experience in data center infrastructure,greenfield project management,network implementation,and IT continuity.Proven leader in data center disaster recovery planning,high-availability systems,and for driving best practices for disaster recovery and business resilience.Recognized with Procter &Gamble’s prestigiousCEOAwardfor outstandingcontributiontogreenfieldinitiatives.

EXPERIENCE

ITINFRASTRUCTURE&OPERATIONSMGR

Procter&Gamble–Cincinnati,OH 1998-2025

● “Greenfield”ITProjectManager

Managedmulti-yearprojectfor7P&Gsitessettinguplocaldatacentersandinstallingstructured cabling(SMfiber/Cat6),network,voice,andsecuritysystems.

EnsureddatacentershadnoSinglePointsofFailure(SPOF)bystandingupinterconnectedMDFs withbackuppower&climatecontrolsystems,andredundantWAN/LANdesigns.

● PlantDataCenterAdministrator

Managedhighavailabilityclusterservers,drivearrays,andbackupsystems.

EnsurednetworkconnectivitywithPLC’s,HMI’s,andproductioncontrolinterfaces.

Workedwithvendorstomaintaindatacenterenvironmental,electrical,andfireprotection systems.

● ITContinuityLead,NorthAmericaRegion

OversawITcontinuityprocessesandsitelevelITContinuityPlansforNADC’sandplants.

LedITContinuityCommunityofPracticeforNAregion.

ContributedtoP&G’sITContinuityStandard–bestpracticesforDR,BIA/RTO/RPOconcepts,and annualDRexercise(mobiledatacenter,satelliteWAN,warroomnetworkconnectivity).

● Programmer,Manufacturing&WarehouseManagementSystems

Designed&maintainedweb-basedmanufacturingsystemsincludingroboticbarcodeshippingapp forDuracellbrand.

ManagedAutomatedStorageandRetrievalSystem(ASRS)includingOracleandMSSQLdatabases. KROGERMERCHANDISER/TEAMLEAD

TheRetailOdysseyCompany-Cincinnati.OH June2025-Present

● Ledin-storeteamsof20-40toexecutehigh-volumedigitalshelflabel(DSL)installations.

● CreatedonlinephotoreferenceguidesonhowtoinstallDSLs–nowadoptedacrosstheregion.

● UtilizedAItodriveproductivityandaccuracywithin-storeresets.

● Recognizedincorporatenewsletterforleadershipandprojectcompletion. TECHNICALSKILLS/OTHER

● ITILandDevOpsFoundationalCerts

● MSOffice/VBA,Jira,ServiceNOW

● OS:MSWindows,VMWare,Linux

● Web:HTML,JavaScript,MicrosoftASP

● DB:SQLServer,Oracle,DB2,MySQL

● Languages:English,Japanese

EDUCATION

BachelorofManagementInformationSystems-TennesseeTempleUniversity,Chattanooga,TN

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