Program Management & Grants Compliance Professional

Makisha Mosley

***********@*****.*** La Marque, TX

SUMMARY

Program-management candidate with 21 years of experience spanning Federal Grants, Program Coordination, Fellowship Operations, Program Evaluation, and Stakeholder Engagement. Background in grants administration, compliance, budget oversight, data analysis, reporting, and staff training across nonprofit, government, and operations environments. Seeking Program Manager role leveraging grant-funded initiative oversight and cross-functional coordination.

WORK EXPERIENCE

Saint Bernard Project Inc New Orleans, LA

Program Analyst Management Nov 2023 - May 2026

• Managed program and grant administration, overseeing the development, implementation, and evaluation of grant-funded initiatives.

• Ensured compliance with grant requirements while monitoring budgets and supporting effective financial oversight.

• Conducted data analysis to evaluate program performance and inform administrative and operational decisions. Lifeline Children and Family services Remote

Grants Management Administrator Aug 2023 - Jun 2024

• Identified federal, state, and private funding opportunities and collaborated with project teams to prepare and submit grant proposals.

• Monitored grant budgets and expenditures to ensure compliance with funder regulations, and prepared and submitted timely financial and narrative reports to funding agencies.

• Developed and implemented grant management policies and procedures, and provided staff training and support on grant management best practices and compliance requirements. Resource & Crisis Center of Galveston County Galveston, TX Grants and Compliance Coordinator Jan 2022 - Aug 2023

• Researched and identified grant opportunities across government, foundation, and corporate funding sources.

• Prepared financial reports for funders and internal stakeholders, summarizing spending status and funding utilization.

• Supported grants and compliance activities by tracking funding opportunities and maintaining clear, accurate reporting for stakeholders.

Viriya Consulting, LLC Houston, TX

Senior Office Administrator/Manager Mar 2020 - Mar 2023

• Managed daily office operations, inventory control, and office policies and procedures to improve efficiency and safeguard company assets.

• Supervised administrative staff, provided ongoing guidance and support, and conducted performance evaluations to support team effectiveness.

• Supported senior management by preparing reports, presentations, and other administrative materials. Turn2Partners/SBA Remote

Contact Center Manager Nov 2019 - Nov 2022

• Managed and supervised teams of 14–24 agents across two remote contact centers, overseeing daily operations and maintaining service standards.

• Provided daily coaching, training, and performance supervision to agents, while monitoring call quality in Genesys to support adherence and operational effectiveness.

• Developed daily KPIs for team members and managed employee timekeeping and payroll through PeopleSoft and Kronos systems.

Maximus Call Center

Call Center Supervisor/Manager Feb 2018 - Jan 2020 At Eaze Services LLC Texas City, TX

Onboarding HR Manager Jun 2012 - Nov 2017

• Managed payroll and onboarding systems, including Kronos and PeopleSoft, to support accurate and efficient new hire processing.

• Monitored HR operations and applied company policies to maintain compliance and consistency across workforce management processes.

• Streamlined administrative workflows to improve efficiency and support effective day-to-day HR operations. Palmetto Health USC Medical Group Houston, TX

Case Management Representative Aug 2008 - Mar 2011

• Managed administrative operations within a medical services environment, delivered customer service, and coordinated support to ensure efficient case management processes.

• Communicated with triage teams, resolved service-related issues, and facilitated access to post-acute care resources to support patient needs.

Galveston Housing Authority Galveston, TX

Grants Management Specialist May 2003 - Aug 2007

• Researched, drafted, and submitted government and state grant proposals and applications, including successfully negotiated grant submissions.

• Coordinated monthly budgets, generated reports, and prepared documentation for state and federal grant reporting.

The Walt Disney Company Anaheim, CA

Accounts Payable Specialist Oct 2002 - Jan 2006

• Managed payments and expenditures across payroll, purchase orders, invoices, and statements, while reconciled accounts by verifying entries and comparing system reports to balances.

• Prepared and monitored monthly financial reports, including accounts payable and accounts receivable aging, profit and loss statements, and vendor reporting.

EDUCATION

Bachelor's degree, Business Administration-Management 1997 SKILLS

Administrative Support • Accounting Management • Customer Service • Supervisory/Management • Disaster Management • Case Management • Grant Writing • Grant Consulting • Programs and Grants Administration • Grant Compliance • Budget Management • Data Analysis • Grant Proposal Preparation • Financial Reporting • Narrative Reporting • Staff Training • Grant Management Policies and Procedures • Office Operations • Inventory Management

• Performance Evaluations • Reports and Presentations • Contact Center Management • Training and Development

• Coaching • Call Quality Monitoring • Key Performance Indicators (KPIs) • Timekeeping • Payroll • PeopleSoft

• Kronos • Genesys • HR Onboarding • Business Administration • Accounts Payable • Accounts Receivable • Reconciliation • Project Coordination • Document Preparation • Communication • Attention To Detail • Stakeholder Management

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