Megan Hawkins
Moody, AL
Email: **********@*****.***
Phone: 205-***-****
Professional Summary
Highly accurate and detail driven professional with 6+ years of experience in data entry, documentation management, customer information processing, and remote workflow systems. Skilled in maintaining error free records, updating sensitive financial data, and navigating multiple software tools simultaneously. Strong typing speed, excellent attention to detail, and proven reliability in remote environments. Seeking a Work From Home Data Entry role where precision, confidentiality, and efficiency are essential.
Core Competencies
• Data Entry
• Typing Accuracy
• Record Management
• CRM Systems
• Microsoft Office
• Spreadsheet Management
• Confidential Data Handling
• Remote Work Tools
• Attention to Detail
• Time Management
Professional Experience
PNC Bank — Customer Service Representative II
May 2022 – April 2026 Remote
• Enter and update customer account information with high accuracy across multiple systems.
• Process large volumes of case notes, transaction details, and verification logs daily.
• Maintain detailed documentation for compliance, audits, and fraud related reviews.
• Navigate multiple software tools simultaneously while ensuring error free data entry.
• Handle confidential financial information following strict security protocols.
• Consistently meet productivity, accuracy, and quality assurance benchmarks.
FIS Global — Customer Service Representative
Nov 2015 – Dec 2016 Tuscaloosa, AL
• Entered customer data, dispute details, and transaction notes into CRM and banking systems.
• Verified identity and account information before processing updates.
• Maintained accurate digital records for fraud related cases and customer disputes.
• Ensured compliance with financial data handling and documentation standards.
Asurion — Customer Service Representative
Feb 2014 – Jan 2015 Great Falls, MT
• Documented claims, device details, and customer interactions with high accuracy.
• Managed multiple software tools to process and update customer records.
• Ensured all entries met quality and compliance requirements.
• Maintained confidentiality of customer data and claim information.
Bluegrass BBQ — Server / Kitchen Staff
Apr 2017 – Jan 2022 Moody, AL
• Managed customer orders, payments, and inventory logs with accuracy.
• Maintained organized records of daily sales and order details.
• Demonstrated multitasking, communication, and reliability in a fast paced environment.
Education
High School Diploma
Paul W. Bryant High School — 2010
Technical Skills
• Microsoft Excel (sorting, filtering, basic formulas)
• Microsoft Word
• Google Workspace
• CRM platforms
• Remote communication tools (Teams, Zoom, Slack)
• Secure data entry systems
Data entry, typing, accuracy, remote work, CRM, spreadsheets, documentation, record keeping, Microsoft Office, administrative support, data processing, information management, confidential data, digital records, productivity metrics.