Remote Personal Assistant - Healthcare Admin Support
Resume:
Garbrielle Harden
Bentonville, AR
***********@*****.***
LinkedIn Profile
Professional Summary
Dedicated and people-focused professional with 10+ years of experience in healthcare support, administrative coordination, caregiving, customer service, and sales. Skilled at building trust, creating safe and inclusive environments, and helping clients feel comfortable and supported. Proven success in patient intake, scheduling, benefits verification, relationship-based sales, and customer retention. Recognized for empathy, communication, adaptability, and delivering exceptional service in fast-paced environments.
Core Skills
● Customer Service
● Relationship Building
● Patient Intake
● Appointment Scheduling
● Insurance Verification
● Administrative Support
● Medical Records
● Medical Terminology
● Sales & Upselling
● Conflict Resolution
● Communication
● Training & Mentorship
● Inventory Management
● POS Systems
● Infection Control Training
Professional Experience
Retail Sales Associate
Cupid’s Lingerie — Bentonville, AR
August 2025 – Present
● Deliver exceptional customer service in a personalized retail sales environment
● Build rapport with customers by creating a welcoming, safe, and inclusive experience
● Consistently meet sales goals through relationship-building and effective upselling
● Recommend products based on customer needs, preferences, and comfort
● Process transactions accurately using POS systems
● Assist with inventory, restocking, and visual merchandising Intake Coordinator
EagleCrest Recovery — Bentonville, AR
January 2020 – February 2026
● Conducted patient intake interviews and gathered essential patient information
● Managed scheduling and administrative workflows
● Verified insurance benefits, coverage dates, and eligibility
● Maintained medical records and administrative documentation
● Trained staff and supported onboarding processes
● Created training and administrative documents
● Provided mentorship and guidance to junior team members Optical Call Center Representative
Walmart Optical Department
July 2019 – November 2019
● Assisted customers with vision and optical-related questions
● Scheduled appointments and coordinated communication between patients and staff
● Resolved customer concerns with professionalism and efficiency
● Maintained accurate records and documentation
Caregiver / Home Health Aide
Right at Home
2017 – December 2019
● Provided in-home care and daily living assistance to clients
● Assisted with mobility, hygiene, meal preparation, and medication reminders
● Built trusting relationships with clients and families
● Monitored well-being and reported concerns to care teams
● Maintained safe and supportive home environments Preschool Teacher
Wee Friends Daycare
November 2014 – June 2019
● Created safe, nurturing, and engaging classroom environments
● Supported children’s learning, development, and social growth
● Built strong relationships with children and families
● Maintained classroom organization and daily schedules Certified Nursing Assistant (CNA)
Cozy Home Care of Virginia
2012 – 2014
● Provided compassionate care and daily support to patients
● Assisted with mobility, hygiene, and daily living activities
● Monitored patient condition and communicated concerns to nurses
● Supported patient comfort, dignity, and safety
Education
Human Services
Tidewater Community College — Portsmouth, VA
2013 – 2014
Nursing Assistant & First Aid Certificate
College of DuPage — Glen Ellyn, IL
2005
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