Customer Service and Seasonal Hospitality
Resume:
Connie Schilling
Waycross, Georgia 31503
*******************@*******.***
SUMMARY:
I have been very fortunate for the past several years that I could take time off and travel the country volunteering. As you will see from my resume, I have done many different varieties of jobs. All have been customer done with the end user in mind, from cleaning to inventorying, selling merchandise and handling cash. I learned the area so I could tell visitors routes, restaurants or shopping areas. My goal was to help the visitor have a wonderful time on their vacation.
I was employed for two summers at the local Dairy Queen as a Cashier, making sure the order was correct, accepting payment and doing it in a timely manner.
EMPLOYMENT POSITIONS:
Dairy Queen
Stuarts Draft, Virginia
Joel Slocum
June through October 2022/ seasonal
June through September 2023/ seasonal
Cashier/Order taker/Ice Cream maker
Helped with pre-opening set up
Cashier at drive through window
oAccepting payments
oMade sure order was complete before handing out
oAssisted with ice cream orders
oHelped with during shift clean up
oOther duties as needed by co-workers
VOLUNTEER POSITIONS:
Laura S. Walker State Park
Waycross, GA 31503
Jake Griffin
Summer of 2025
Beverage Cart Driver
Filled cart with beverages and snacks
Drove golf course and sold beverages and snacks as ordered
Was responsible for all inventory on cart and funds of sold inventory
Laura S. Walker State Park
Waycross, GA 31501
Clint Joiner
Maintenance Host
January 15, 2024 – January 23, 2024
Cottage Hosts
January 24, 2024 – February 2, 2026
Basic beautification of the cottage area: picked up pine cones and sticks, used a leaf blower to remove pine straw and other debris from roadways, driveways and sidewalks. Cleaned debris from area to keep it looking good. Used zero turn mowers to mow lawns at cottages and other areas of the park.
Helped housekeeping staff by changing bedding and helping to keep up with laundry
Assisted maintenance staff as needed
Assist cottage guests in a variety of needs
Skidaway Island State Park
Savannah, GA 31411
Dionne Youmans
Campground Host
November 1, 2023 – December 31, 2023
Responsible for blowing, raking and cleaning campsites and firepits
Cleaned and maintained comfort stations
Used leaf blower to clean roads in camping loops
Picked up trash as needed in park
Sherando Lake Recreation Area
Lyndhurst, VA 22952
Jonathon Zimmerman
Gatehouse Attendant/ Collections Officer/ Floater US Forest Service
May 1, 2022 – November 1, 2022
May 1, 2023 – November 1, 2023
Gave directions to surrounding areas
Answered questions relevant to Sherando Lake and part of Blue Ridge Parkway
Cleaned campsites on regular hosts days off
Assisted Projects Coordinator with activities, set up and tear down
Helped in gatehouse when needed collecting fees, checking in campers and giving information
Wormsloe State Historic Site
Savannah, Georgia 31406
Gretchen Greminger
Historic Site Host
January 7, 2023 – April, 30, 2023
Worked in maintenance clearing trails and cleaning restrooms to provide guests with happy experience.
Assisted in Visitor Center as sales associate.
Guided guests in areas of the museum, gift shop and activities and other venues at the historic site.
Laura S Walker State Park
Waycross, GA 31503
Clint Joiner
Cottage Host
November 2022 – January 7, 2023
Basic beautification of the cottage area: picked up pine cones, used a leaf blower to remove pine straw and other debris from roadways, driveways and sidewalks
Helped housekeeping staff by changing bedding and helping to keep up with laundry
Assisted maintenance staff as needed
Sherando Lake Recreation Area
Lyndhurst, VA 22952
Jonathon Zimmerman
Gatehouse Attendant/ Collections Officer US Forest Service
May 1, 2022 – November 1, 2022
Collected fees and sold day and annual passes at entrance gate 4 hours daily/5 days a week
Gave directions to surrounding areas
Answered questions relevant to Sherando Lake and part of Blue Ridge Parkway
Laura S Walker State Park
Waycross, GA 31503
Clint Joiner
Maintenance Host
October 2021 – April 30, 2022
Assisted other staff with beautification of the park
oTrash pickup, restroom cleaning
oBlowing leaves and needles from common areas
Cleaned group areas after use
Split wood with gas powered splitter
Stacked and bagged split wood for sale or as back stock
Trail maintenance
Fort Dummer State Park
Brattleboro, VT 05301
Rob Van Zandt
Maintenance/Camp Host
May 2021 – August 2021
Helped get park ready for season
oLeaf blowing, mowing, raking
Cleaned campsites when campers left
Cleaned restrooms daily
Assisted with wood sales
Assisted with check ins and reservations
Monitored campground when managers were not on site
Assisted in settling disputes between campers
Natchez National Historic Site
Natchez, Mississippi 39120
Melissa Tynes
Curatorial/Maintenance
February 2021-May 2021
Assisted with brush clean up after storm
Working with curatorial staff to package artifacts
Transported and stored boxes at final destination
Built shelves and storage for artifacts
Wolf Creek National Fish Hatchery
Jamestown, Kentucky
Ashley Buffington
270-***-**** ex 24
Visitor Services
June 2020 – October 2020
Cleaned visitor center
Assisted in daily care and feeding of animals
Kept count of visitor traffic
Sold gift shop items accounted for revenue at end of shift
Mowed lawn with zero turn mower
Reconditioned nature trail including
Installing new posts and signage
Trimming limbs and brush
Fixing challenges along trail
Installed new lattice on pavilion
Lake Woodruff National Wildlife Refuge
DeLeon Springs, Florida
Steven Trull
Visitor Services
November 2019 – May 2020
Answered phones
Sent information to those who requested it
Cleaned visitor center
Helped with upkeep of native plant garden
Assisted in cleaning and clearing trails and levees
Hiked all trails to give visitors accurate information
Mowed with SCAG mower as necessary
Kept accurate count of visitors
Aided in planning for annual fishing derby
Defensive Driving Course satisfactorily completed
DOI ORUV training course satisfactorily completed
Jimmy Carter National Historic Site
Plains, Georgia
Kevin Alexander
Boyhood Farm
February 2019-April 2019
September 1 – October 31, 2019
Assisted staff in mule, goat, chicken and cat care
Helped in orienting visitors to the farm
Answered visitor questions
Assisted in educational programming as needed
Learned as much as I could about the area to answer logistical questions
Read and studied books related to Jimmy Carter to give correct information
Crab Orchard National Wildlife Refuge
Marion, Illinois
Dana Malave` Miller
Marina Host
July 1 – September 30, 2019
Kept marina area clean of refuse
Pumped waste from house boats
Fueled boats on lake as needed
Mowed marina area with zero turn mowers
Checked marina area for maintenance issues such as loose boards, listing boats, etc.
Visitor center
Public use surveys
Custer State Park
Custer, South Dakota
Laci Prucinski
Visitor Center Host
August 2017 – October 2017
July 2018 – October 2018
Greeted visitors as they came into three distinctly different Visitor Centers
Answered many logistical questions about Custer Park and its surrounding areas
Learned about the various wildlife in the park
Took many hikes as to familiarize myself so I could relate the terrain to the perspective hiker
Read and studied many pamphlets, brochures and trail maps to be able to give visitors the correct information
Listened carefully as my seasoned co-volunteers answered questions so I could learn
Helped staff as often as possible to complete their tasks
DC Booth Historic National Fish Hatchery
Spearfish, South Dakota
Karen Holzer
605-***-**** x 221
Gift Shop, Rail Car, Museum, Booth House
May 2018 – July 2018
Greeted visitors as they entered the different venues at the fish hatchery
Gave tours of historical rail car, museum and Booth House
Answered questions as to the history or use of each of the venues
Rang sales, cashed in or out as necessary
Learned about the various fish in the hatchery
Familiarized myself with the area by driving and hiking as to give visitors directions to restaurants, laundry facilities, car washes, hiking trails, etc,
Contact this candidate