Customer Service & Data Entry Assistant

VICTORIA MARSHMAN

*** ***** **., ***** *****, NC 27804 252-***-**** ******.**@*****.***

PROFILE Support customers in processing transactions, answering the phone, and arrange files. A resolute hardworking person with experience in Microsoft, customer service, accounting, and data entry great at multitasking and meticulous. An organized professional who consistently delivers timely results. EMPLOYMENT HISTORY

Dec 2017-Aug 2025 PRODUCTION OPERATOR, PFIZER

Operated machinery to prepare, process, inspect, and pack products. Monitored equipment functionality, ensuring optional line speed and material handling. Complied with SOPs, cGMPs, and safety documentation. Maintained cleanliness of equipment and work area.

• Inspected and packaged commodities through processing stages.

• Maintained accurate production logs and completed batch records.

• Operated minor assembly machines in cleanroom environments.

• Followed gowning and uniform protocols diligently. Jun 2017-Dec 2017 STORE CLERK, EASTERN PETROLEUM

Supported customers with product inquiries and provided excellent service. Operated each register efficiently, ensuring accurate transactions. Maintained store cleanliness and organization, enhancing customer experience. Assisted customers in product selection.

• Stocked shelves to ensure product availability.

• Operated each cash register with precision.

• Maintained a clean and organized store environment.

• Stocked shelves to optimize inventory.

Jun 2015-Nov 2016 PRODUCTION OPERATOR, PFIZER (formerly Hospira) Operated production equipment to prepare, process, inspect, and pack products. Monitored equipment functionality includes line speed and material handling. Ensured compliance with SOPs, cGMPs, and safety documentation. Maintained cleanliness of equipment and work area.

• Achieved consistent production quality through meticulous inspection.

• Maintained accurate production logs and batch records.

• Operated assembly machines in cleanroom and non-cleanroom environments.

• Followed strict gowning and uniforms protocols.

2

EDUCATION

A.A.S Office Systems Technology/Legal Concentration, Medical Administration SKILLS Cash register Expert Computer Expert

Customer Service Expert Phone Service Expert

Tying & Filing Expert Organizational skills Expert Data Entry Expert

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