Medical Billing & Coding Student

Location:

Maryville, TN

Posted:

August 01, 2026

Contact this candidate

Resume:

Brandie Jordan

*** **** ** *********, ** *****-**81 865-***-**** *******.*.******@*****.***

Professional Profile

Driven, dependable, diligent individual seeking to combine professional skills and medical education to secure employment within an innovative healthcare organization.

Proficiencies: MS Excel; MS Word; MS PowerPoint; Typing Speed: 39 WPM

Skills: Written and verbal communication; Time management skills; Diligence; Following directions; Adapting to an unfamiliar environment

Honors/Awards: Ultimate Medical Academy Dean's List – Three-Time Honoree. Recognized for outstanding academic performance and consistent excellence in coursework.

Key Qualifications

Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers Electronic Health Records (EHR) Electronic Medical Records (EMR) Managed Care (HMO PPO POS) Workers Compensation Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04) Front Office Operations Medical Office Procedures Scheduling Medical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM HCPCS CPT) RF Scanners WMS IMS ERP SCM Systems

Education

Ultimate Medical Academy Associate of Science Degree – Medical Billing and Coding, 2026

Fully accredited, accelerated program providing instruction in medical billing and ICD-10, CPT, and HCPCS coding for diseases, surgeries, and medical procedures. Program content includes electronic health record (EHR) systems, accounting methods, and processes for preparing and submitting healthcare claims. Research, professional writing, critical thinking, and communication skills emphasized throughout the program.

Purdue Global University Bachelor's in Accounting and Analytics

July 2026 - December 2029

Experience

Results-CX – Knoxville, TN

04/2026 – Present

Customer Service Administrator

Serve as a primary point of contact for customers, managing inbound and outbound communications via phone, email, and digital platforms with professionalism and efficiency.

Maintain and update customer account records with a high degree of accuracy, always ensuring data integrity and confidentiality.

Identify customer needs and concerns, provide timely resolutions, and escalate complex issues to appropriate departments following established procedures.

Collaborate with team members and leadership to meet daily performance metrics and contribute to a positive, purposeful work environment.

Adapt quickly to evolving processes, systems, and client requirements to ensure consistent quality of service delivery.

Altar'd State Warehouse – Maryville, TN

03/2026 – 04/2026

Clerical Temp (5-week assignment)

Performed a variety of clerical and administrative tasks to support warehouse operations, including data entry, filing, and document management.

Assisted with inventory tracking and maintained accurate records of incoming and outgoing shipments.

Communicated with warehouse staff and management to ensure timely processing of orders and documentation.

Utilized MS Excel and MS Word to update spreadsheets and prepare reports as needed.

I am proficient in RF scanning technology and enterprise systems, including WMS, IMS, ERP, and SCM platforms.

Denso – Maryville, TN

07/2021 – 06/2025

Assembly Worker / Machine Operator

Ensuring quality met specifications and quickly addressed quality concerns.

Paid close attention to detail and followed work instructions to ensure proper part assembly.

Performed product assembly process within assigned work area in a collaborative environment.

Worked at the required pace to meet daily production schedules.

The Local Market – Louisville, TN

06/2019 – 07/2021

Retail Sales

Completed requests for special orders or contacted other stores to locate desired items.

Interacted with customers, sold, and upsold merchandise, answered questions regarding products, recommended, selected, and helped locate the best product to match customer needs, and overseen final sale.

Operated cash register, scanned merchandise, accepted payments, and ensured accuracy of cash drawer.

Provided efficient and courteous customer service.

Worked in a positive, respectful, and collaborative manner and interacted with diverse customers and staff.

DialAmerica / Sirius XM – Knoxville, TN

08/2018 – 06/2019

Customer Service Representative

Documented activity in customer accounts accurately and ensured confidentiality.

Entered customer account data and communicated clearly and concisely.

Identified customer needs, provided resolutions to problems, and followed established procedures.

Interacted with customers via inbound and outbound calls to answer inquiries and to provide assistance.

JTEKT – Vonore, TN

04/2016 – 08/2018