Education & Aviation Operations Professional

Alyssa Dougan

Millbrook, Alabama • 334-***-**** • *************@*****.***

Professional Summary

Dedicated and adaptable professional with experience in education, aviation operations, customer service, and team leadership. Skilled in communication, organization, problem-solving, and multitasking in fast-paced environments. Proven ability to build positive relationships, manage responsibilities efficiently, and contribute to team success while maintaining a high level of professionalism.

Core Skills

Team Leadership

Communication

Problem-Solving

Time Management

Organization

Customer Service

Training & Mentoring

Conflict Resolution

Adaptability

Record Keeping

Professional Experience

Teacher Academic Success Academy

Jul 2024 – Present

Develop and implement engaging lesson plans tailored to student needs and developmental goals.

Maintain a structured and supportive environment that encourages learning and collaboration.

Communicate effectively with families and staff regarding student progress and classroom activities.

Manage daily classroom operations while ensuring safety, organization, and student engagement.

Flight Dispatcher Haynes Aviation

Jul 2022 – Apr 2026

Coordinated flight operations while monitoring schedules, weather conditions, and safety procedures.

Maintained detailed operational records and communicated critical information to flight crews.

Assisted with problem-solving during operational disruptions and time-sensitive situations.

Demonstrated strong attention to detail in a fast-paced, high-responsibility environment.

Team Leader Panera Bread

2018 – 2022

Supervised team operations and supported staff performance during high-volume shifts.

Trained and mentored new employees to improve efficiency and customer satisfaction.

Assisted with scheduling, workflow coordination, and daily operational tasks.

Provided excellent customer service while maintaining a positive team environment.

Education

Associate in Applied Science (A.A.S.), Child and Human Development

Trenholm State Community College

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