Remote Data Entry Specialist

APIPAH ALAWI

***********@*****.*** +639********* Davao City, Philippines

http://www.linkedin.com/in/apipah-alawi-80818913

PROFESSIONAL SUMMARY

Results-driven administrative and executive support professional with over 20 years of experience spanning healthcare administration, executive support, and e-commerce operations. Built a 16-year track record supporting multidisciplinary medical teams and a CEO in Medinah, KSA — coordinating international travel, managing multiple executive inboxes, and maintaining inbox zero across 200+ daily emails while cutting response times from 4 hours to 45 minutes. Since 2022, transitioned into e-commerce operations and B2B client engagement, bringing the same precision and reliability to fast-paced digital environments. Proficient in Google Workspace, Slack, Notion, and AI tools including ChatGPT for workflow automation. Known for proactive communication, meticulous attention to detail, and seamless cross-timezone coordination.

KEY SKILLS

• Executive calendar management

• Email triage (inbox zero)

• Travel coordination

• CRM management (HubSpot)

• Google Workspace

• Canva

• ChatGPT / AI automation

• Data entry

• Meeting minutes

• Cross-timezone scheduling

PROFESSIONAL EXPERIENCE

Appointment Setter (Part-Time) B2B Tech Firms

Jan 2026 – Jun 2026

• Generated 50–100 qualified leads through high-volume cold calling.

• Reclaimed 45% of lost customers within 2 weeks.

• Built rapport with prospects, resulting in higher engagement and conversion rates. E-commerce Specialist Davao City

Aug 2022 – December 2025

• Managed product listings, including uploading, updating, and monitoring inventory and catalog information.

• Managed order fulfillment: prepared orders, tracked shipments, and handled refunds, returns, and cancellations.

• Provided customer support via email, chat, and phone, including product recommendations and order updates.

Medical/Administrative Assistant Medinah, KSA

May 2006 – Aug 2022

• Supported a multidisciplinary team caring for an average of 200 patients per shift, ensuring accurate documentation and timely service delivery.

• Achieved and maintained inbox zero by triaging 200+ daily emails, reducing average response time from 4 hours to 45 minutes.

• Maintained accurate patient records through timely data entry and medical document filing.

• Coordinated domestic and international travel for the CEO across 15+ trips with zero booking errors. University Research Assistant I Mindanao State University – Marawi City Aug 2004 – Oct 2005

• Developed and maintained a centralized documentation system that reduced reporting errors and improved access to project records for 250 stakeholders.

• Managed shared calendars.

• Prepared meeting agendas and distributed action items within 2 hours of each meeting. Administrative Assistant BFAR 12 – Cotabato City Feb 2002 – Jul 2004

• Provided administrative support to a team of 150.

• Managed calendar scheduling and data entry.

• Triaged email correspondence.

• Prepared meeting agendas, took meeting minutes, and delivered timely reports. TECH PROFICIENCY

Productivity & Admin: Google Workspace (Docs, Sheets, Slides, Drive, Calendar), Microsoft 365, Notion Communication: Slack, Zoom, Google Meet, Loom, Calendly AI & Automation: ChatGPT, Grammarly, Zapier, Make.com, Google Apps Script Design & Content: Canva, CapCut, Adobe Express, Figma (basic) Project Management: Asana, Trello, ClickUp, Monday.com EDUCATION

Master in Public Administration, major in Personnel Management Mindanao State University – Marawi City 2005

Bachelor of Arts, major in Sociology

Mindanao State University – Marawi City 2001

REMOTE WORK READINESS

Internet: Primary: GlobeFiber 130 Mbps Backup: Globe 5G mobile hotspot Power Backup: Generator access in building

Equipment: Huawei Air, Intel Core i5, dual monitors Noise-cancelling headset Workspace: Dedicated home office Quiet environment Professional video-call background Availability: Full-time Flexible across US (EST/PST), UK (GMT), AU (AEST) time zones LANGUAGES

English: Fluent

Filipino: Native

Arabic: Conversational

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