Experienced RN Case Manager and Telemetry Lead
Resume:
Patricia Ruo
Smithfield, RI *****
401-***-**** - ****************@*****.***
Professional Summary
Dynamic RN with over a decade of experience in med/surgical and telemetry nursing. Skilled in leading multidisciplinary teams, mentoring junior staff, and implementing effective care strategies to improve patient outcomes and satisfaction. Skills
• HIPAA compliance • Multidisciplinary approach
Managed a caseload of 22 plus patients
on a busy med/tele unit.
• Collaborate with physicians, nurses,
and social workers to develop and
implement comprehensive discharge
plans for high-risk patients.
•
Facilitate interdisciplinary rounds to
expedite care and reduce unnecessary
hospital days.
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Work History
08/2025 to 04/2026 RN Case Manager
Lady of Fatima Hospital – North Providence, RI
Assessed patient needs and developed tailored care plans to enhance treatment outcomes.
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Collaborated with multidisciplinary teams to ensure comprehensive patient care and effective communication.
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Monitored patient progress, adjusting care plans based on evolving health conditions and feedback.
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Educated patients and families on treatment options, medications, and self-care strategies to promote health literacy.
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02/2011 to 07/2025 Med/Surgical/Telemetry Registered Nurse Lady of Fatima Hospital – North Providence, RI
Administered cardiac monitoring and telemetry services to ensure patient safety and optimal care.
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Collaborated with interdisciplinary teams to develop and implement individualized patient care plans.
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Educated patients and families on telemetry procedures, enhancing understanding and compliance.
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Monitored vital signs, identifying critical changes promptly to initiate timely interventions.
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Mentored junior nursing staff on telemetry protocols, improving team effectiveness and knowledge transfer.
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Streamlined documentation processes for telemetry observations, enhancing accuracy and efficiency of reporting.
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Prevented life-threatening complications by quickly recognizing early warning signs of deterioration in critically ill patients under close observation.
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Enhanced patient care by accurately interpreting cardiac monitor readings and promptly reporting critical findings to healthcare team.
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Administered prescribed medications safely and effectively while closely monitoring potential side effects or adverse reactions.
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Enhanced teamwork within the telemetry unit through active participation in daily huddles, shift handoffs, and collaborative problem-solving sessions.
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Maintained accurate and comprehensive electronic health records for all patients under care, facilitating seamless communication among healthcare team members and continuity of care across shifts.
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Increased patient satisfaction scores through attentive listening, empathetic support, and timely addressing of concerns.
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Provided patients with information on such subjects as side effects from medications and benefits of proper nutrition to help promote better outcomes.
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Administered heart and blood pressure medication to cardiac patients as prescribed by physicians.
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Optimized workflow efficiency within the unit by prioritizing tasks according to urgency and collaborating with fellow nurses during peak periods of activity.
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Provided compassionate end-of-life care for terminally ill patients while supporting their families during difficult times.
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Ensured patient safety through vigilance in infection control practices, falls prevention strategies, and medication administration protocols.
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Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients with complex conditions.
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Observed patient health and side effects from treatments and medications, noting all details in patient chart.
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Mentored new nursing staff members by sharing expert knowledge on cardiac monitoring techniques, medication administration protocols, and evidence-based interventions for common conditions seen in telemetry units.
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Managed complex patient caseloads with varying acuity levels, effectively prioritizing care needs and allocating resources as necessary.
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Collaborated across disciplines to coordinate disposition, referral and psychosocial support needs.
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Promoted a culture of continuous improvement within the telemetry unit by actively participating in quality assurance initiatives and process improvement projects.
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Demonstrated commitment to professional growth through ongoing participation in continuing education courses, seminars, and conferences related to telemetry nursing best practices.
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Education
05/2010 Registered Nurse Diploma: Registered Nurse Saint Joseph's School of Nursing - North Providence Certifications
• Basic Life Support: Basic Life Support
• ACLS: Advanced Cardiovascular Life Support
• Preceptor Certification
Volunteer work
• Coach of town of Smithfield Girls Softball from 2005 till 2015
• PTA Laperche School, Smithfield, RI
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