Remote Customer Support & Documentation Specialist

Hello there, and welcome to my cv !

My name is Virginia Lazarou.

Detail-oriented administrative professional with experience in remote customer service, sales support, technical docu- mentation, and architectural project coordination. Fast and accurate touch typist with excellent English communication skills and a proven ability to manage large volumes of information with precision. Experienced working independently in remote environments while maintaining high standards of organization, confidentiality, and accuracy. Strong proficiency with Microsoft Office and digital documentation, with a commitment to delivering reliable, high-quality work. My field of studies is Architecture(Aristotle University of Thessaloniki, Delft University of Technology), and have experience as an Architectural Designer Technical Documentation.Therefore, I have developed a variety of skills along with key re- sponsibilities such as:

Contact:

+30-698******* ************@*****.***

Veria, Greece

Work experience:

Various Offices in Netherlands and Greece: Improving my attention to detail, technical knowledge, communication skills and software skills. 2018 -/ 2020 -2026

GDCC, Researcher Customer Support Sales : 2018 -2019 - 2020 Sales at Diamant in Thessaloniki 2017

Skills

Fast touch typing (blind typing)

Data Entry

Microsoft Excel/ Word

Google Docs

Google Sheets

Data Verification

Document Management

Electronic Filling

Attention to Detail

Time Management

Remote Collaboration

Research

Customer Service

Written Communication

Problem Solving

Confidentiality Administrative Support

Languages

Dutch intermediate level (b1)

English Advanced level

Greek Native speaker

Key Responsibilities

Maintained accurate digital project documentation

Produced and updated detailed technical drawings

Reviewed documentation to ensure accuracy and consistency Managed project files and organized digital records Coordinated information between multidisciplinary teams Worked under strict deadlines while maintaining quality standards Prepared reports and project documentation

Customer Service

Handled customer inquiries

Maintained accurate records

Entered customer information

Worked remotely

Communicated professionally

Met productivity goals

1

VIRGINIA LAZAROU

Experience

Freelance Junior Architect [remote work] @Octo Architects, Switzerland-based office April 2025 - present

- Working on interior restoration and redesign of residential units in Switzerland, software used: Archicad Assistant Designer @MVRDV, Rotterdam, Netherlands March-August 2024

- Created detailed 3d models and layouts for large-scale public spaces, including the AI Campus in Heilbronn, Germany

- Collaborated on interior and exterior design concepts for high-capacity hospitality buildings for up to 1600 and 1800 people Junior Architect @Briq Architects, Copenhagen, Denmark February- April 2020

- Developed schematic drawings and 3d models for urban transformation projects. Collaboration with urban experts such as Gehl Architects.

- Conducted research to integrate functionality and sustainability into urban designs. Assistant Designer @JDWA(now Woonwerk), Rotterdam, Netherlands April - October 2019

- Modeled public and residential spaces, focusing on volumetric studies and outdoor design. Intern @BOARD, Rotterdam, Netherlands October 2018 - March 2019

- Produced sections of the two-storey proposed extension in Autocad and Illustrator, on a scale 1:200. Detail design drawings in 1:20 Autocad. The proposed solution was finalist with 1.400m2.

Hello there!

I am an architect with ~2 years of international work experience, a strong passion for concept creation and narrative development. I believe in the power of imagination and the possibilities holding the places of this planet (and beyond).

Contact:

+30-698******* +31-06-204*****

Delft, Netherlands

junior architect

Languages

Dutch, B1-B2* English, Proficiency C1 French, A2 Greek, Native Personality_Key Strenghts

Concept Creation Narrative Analysis Architectural Design Detail Oriented Team Work Team Player Inquisitive International Environment Experience Personal Interests

HTML/ CSS Python Digital painting Fresco Krita Portraits sketching watercolor Skills

Rhino Sketchup

Autocad

Vray Enscape

Revit Archicad

Adobe Indesign

Adobe Illustrator

Adobe Photoshop

Grasshopper

Education

Delft University of Technology, Faculty of Architecture and the Built Environment September 2021- December 2023

- Graduation Studio: Borders&Territories, MSc Architecture. Graduation Project: “Borders as Thresholds”, mentors: Stefano Milani, Marc Schoonderbeek. Aristotle University of Thessaloniki. Faculty of Engineering, MSc Architecture January 2011-September 2018

- Graduation Project: “Designing the Absence: A Worship place in Tanaf”, mentor: Konstantinos Ioannidis. Nominee for Young Talent Architecture Award 2020. Achievements

YTAA 2020 nominee with graduation project “Designing the Absence: a worship place in Tanaf”, 2018, supervisor Konstantinos Ioannidis, by Aristotle University of Thessaloniki.

Scholarship award to continue MSc at TU Delft rewarded from the Foundation for Education and European Culture, for both academic years: 2021-2022/ 2022- 2023

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