Licensed Practical Nurse (LPN) Candidate
Resume:
Lisa Diaz
Licensed Practical Nurse
Meriden, CT *6450
************@*****.***
Newly Licensed Practical Nursing student graduate seeking a position in the nursing field to expand my knowledge and experience while using the current skills that I have developed to help others through what may be the most di!cult time in their life. I am a very caring individual who wants to be able to impact the lives of others.
I am self motivated with exceptional communication, organizational and leadership skills. Able to work well with others, not only as a team player but also as a leader. Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Licensed Practical Nurse
Community Residences, Inc. - Meriden, CT
September 2023 to Present
Dual Role LPN:
Provide medical care, pass medications and monitor the health conditions of individuals. Work within my scope of practice as an LPN. Reiew and ensure doctor's orders are implemented and report any change of condition.
Provide direct care to patients: cooking meals, organizing and cleaning the home, feeding, bathing and dressing. Take individuals to their doctors appointments, planned activities. Report directly to the program supervisor and house RN. Warehouse Associate
Amazon Sortation Center - Wallingford, CT
November 2020 to July 2023
Load and unload trailers. Scan, Organize, Build and package pallets for shipping. Fast Paced wok environment. Separate packages to proper locations Contract Sales/ Customer Service
TPC Systems - Milford, CT
January 2018 to November 2019
Review all existing customer contracts for correct pricing and profitability. Site Visits to bring in new business and contracts, to assist in with increasing company revenue. Review all fire alarm inspection reports for any repairs or corrections that are are needed to the customers fire alarm systems.
Service Manager/Coordinator/ Dispatcher
Sprinkler and Security Service Chubb/Red Hawk Fire & Security - Orange, CT 55 Robinson Boulevard Orange, CT.06477
November 2011 to December 2017
Promptly responded to inquiries and requests from prospective customers Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
Strong and supportive team leader
Management of fire alarm and sprinkler inspection inventory Daily review of work orders for billing and purchasing materials needed to complete service calls. Enter contracts for new monitoring accounts
Monitor all customer requests for monitoring account changes and review daily monitoring reports. Process all re-bills incorrect invoices
Met all customer call guidelines including service levels, handle time and productivity. Update customer orders from start to finish in an accurate and timely manner. Manage a sta" of 20 + Service/ Inspection Technicians Responsible for Monthly Service Department Revenue from $380,000-$450,000 Commercial Installation Coordinator
ADT Security - Meriden, CT
September 2007 to October 2011
06450
Scanned documentation and entered into the database for entry of new contracts Heavy inbound and outbound customer contact to schedule installations of fire, security, card access and burglar alarm systems.
Coordinate electricians, locksmiths and other vendors needed to complete installations. Weekly backlog meetings to assure that monthly goals were met Order Materials needed for job installation.
Review all documentations and closing paperwork needed for close out process Auto Insurance Claims Investigator
Travelers Insurance - Hartford, CT
March 2006 to April 2007
Investigate, evaluate, negotiate and settle claims with in a timely manner. Work closely with lawyers, doctors and other insurance carriers for proper evaluation of claim Issue payments for bodily injury claims and property damages Worked with special investigative unit for potential fraudulent cases. Property Casualty Agent/ Claims Adjuster
Connecticut Life & Casualty Response Insurance - Meriden, CT September 2000 to March 2006
06450
Solicited new business
Obtained Property & Casualty License/ Auto Claims Adjuster License Processed changes to customers home, auto and umbrella policies Prepared new policies for new and existing customers Thoroughly reviewed all background information on customer to determine eligibility Investigate, evaluate, negotiate and settled fire, theft, vandalism and bodily injury claims within a timely manner
Maintained direct contact with doctors, lawyers and other insurance companies for proper resolution of claim
Education
Certificate in Nursing
Lincoln Technical Institute-New Britain - New Britain, CT July 2022 to July 2023
High school diploma
Orville H. Platt High School - Meriden, CT, US
January 2020 to June 2020
Secondary School Education
Hunters Ambulance - Meriden, CT
January 2018 to June 2019
Skills
• Account Management Purchasing (4 years) Insurance Sales English Pricing Administrative Support
(10+ years) Customer Service (10+ years) Microsoft Excel Sales Experience Upselling Medical Terminology Supervising experience Management (3 years) Retail Sales Time management Sales Sales Contract Negotiation (4 years) Cold Calling Management CPR certified
• 3 years Data entry Patient Care Vital Signs Investigations (3 years) Do you want to add any of these skills? EMT Experience Medical Records Laboratory Experience Business Development EMR Systems Salesforce Marketing Nursing
Certifications and Licenses
EMT-B
EMT Certification
First Aid Certification
BLS Certification
CPR Certification
LPN
August 2023 to May 2024
Licensed Practical Nurse
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