Data Accuracy & Administrative Support Professional
Resume:
ELIZABETH HUMA
Johannesburg, Gauteng, South Africa Open to Remote Opportunities
️ ********@*****.***
linkedin.com/in/elizabethhuma
PROFESSIONAL SUMMARY
Detail-oriented administrative and data management professional with over 10 years of experience in the banking and financial services industry. Experienced in data entry, records management, document verification, and maintaining accurate customer information in highly regulated environments. Demonstrated ability to process large volumes of information with accuracy while maintaining confidentiality and meeting deadlines. Proficient in Microsoft Office, CRM systems, and data management tools, with strong organisational skills and the ability to work independently in remote environments. CORE COMPETENCIES
• Data Entry
• Data Validation
• Records Management
• Document Verification
• Administrative Support
• Data Accuracy
• Document Management
• Information Processing
• Microsoft Excel
• Microsoft Word
• CRM Systems
• Confidential Information Management
• Quality Assurance
• Time Management
• Attention to Detail
• Written Communication
• Problem Solving
• Remote Collaboration
EDUCATION
Postgraduate Diploma in Business Intelligence
Regent Business School 2025
Summary
Developed foundational knowledge in business intelligence, data analytics, reporting, and data management. Gained practical exposure to SQL, Power BI, Excel, and data-driven decision-making to support business performance. Bachelor of Commerce (General)
Regent Business School 2021
Majors
• Business Management
• Financial Management
• Economics
Summary
Developed a strong foundation in business management, financial management, and economics, strengthening analytical thinking, problem- solving, business operations, and decision-making skills. PROFESSIONAL EXPERIENCE
African Bank
Customer Service & Investment Specialist
2022 – Present
• Capture, verify, and maintain accurate customer information across multiple banking systems.
• Process customer documentation while ensuring accuracy and completeness.
• Review records to identify and correct data discrepancies.
• Update customer information in accordance with banking procedures.
• Maintain confidential customer records in compliance with regulatory requirements.
• Prepare administrative reports and supporting documentation.
• Meet daily productivity and quality standards in a fast-paced environment.
• Collaborate with internal teams to resolve data-related queries. Ubank (Acquired by African Bank in 2022)
Sales & Customer Service Consultant
2015 – 2022
• Entered and maintained accurate customer information within banking systems.
• Verified supporting documentation before processing customer applications.
• Updated customer records and ensured data integrity.
• Prepared administrative documentation and correspondence.
• Maintained confidentiality of sensitive customer information.
• Assisted with records management and operational administration.
• Worked efficiently while maintaining high levels of accuracy. Mentorness (Remote)
Data Analysis Intern
2024
• Cleaned and validated datasets using Microsoft Excel and Python.
• Reviewed datasets for completeness and accuracy.
• Maintained data quality through validation and error checking.
• Produced reports using Power BI to support business decisions. TECHNICAL SKILLS
Microsoft Office
• Microsoft Excel (Advanced)
• Microsoft Word
• Microsoft Outlook
• Microsoft PowerPoint
Data Management
• Data Entry
• Data Validation
• Records Management
• Document Management
• Information Verification
Systems
• CRM Systems
• Banking Systems
• Microsoft Teams
• Zoom
Analytics
• Power BI (Foundational)
• SQL (Foundational)
• Python (Pandas)
KEY STRENGTHS
• High Attention to Detail
• Data Accuracy
• Administrative Excellence
• Confidential Information Handling
• Time Management
• Organisational Skills
• Problem Solving
• Quality Assurance
• Ability to Work Independently
• Professional Communication
• Reliability
• Adaptability
• Team Collaboration
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