Remote Data Entry Specialist
Resume:
ASHER SHAKEEL
Dynamic and visionary leader with extensive experience across
various industries, encompassing operations management, quality assurance, team leadership, and sales. I excel in optimizing processes and achieving results. Holds a Bachelor of Business Administration and certified in Digital Marketing.
H No 4548/3 Lane No 3,
Sherzaman Colony Tulsa Road
Lalazar Rawalpindi
*************@*****.***
linkedin.com/in/asher-s-albert-
213827160
E X P E R I E N C E
Alpha Edge Innovations
Touchstone Communications
2022 - 2025
2021 - 2022
MANAGING OPERATIONS
Lead and execute the company's vision and strategy. Oversee daily operations and ensure business efficiency. Build and manage high-performing teams.
Develop and maintain strong client and partner
relationships.
Monitor financial performance and drive profitability. Identify opportunities for growth and innovation.
OPERATIONS MANAGER
Setting clear team goals and KPIs.
Delegating tasks and set project deadlines.
Overseeing day-to-day teams' operation and performance and doing regular performance evaluation.
Creating a healthy and motivating work environment and atmosphere. Developing a well-designed and motivating evaluation program
Statistical Analysis
Industry-specific technical
knowledge
Experience in quality inspection,
auditing and testing
Strong computer skills
Meticulous attention to detail
Excellent communication skills,
both written and verbal
Problem Solving
Time Management
Leadership
Team / Project Management
Business Administration Skills
Business Development (BD)
Client Relationship Management
S K I L L S
P R O F I L E
E X P E R I E N C E
Touchstone Communications
2019 - 2021
QUALITY ASSURANCE ANALYST
Responsible for monitoring all call traffic originating from Touchstone Communications.
Making sure to collaborate with the Operations and Training Department to ensure synergy.
Performing randomized call audits to ensure quality standards are met.
Ensure all sale calls are evaluated, and a detailed report is sent out to the concerned leadership
Touchstone Communications
2019 - 2019
TEAM LEAD OPERATIONS
Setting clear team goals and KPIs.
Delegating tasks and set project deadlines.
Overseeing day-to-day teams' operation and performance and doing regular performance evaluation.
Creating a healthy and motivating work environment and atmosphere.
Developing a well-designed and motivating evaluation program
Hello Business Solutions
2017 - 2019
SALES TEAM LEAD
Setting clear team goals and KPIs.
Doing regular performance evaluation.
Delegating tasks and set project deadlines.
Creating a healthy and motivating work environment and atmosphere
Developing a well-designed and motivating evaluation program.
Overseeing day-to-day teams' operation and performance Express BPO
2016 - 2017
SALES SPECIALIST
During my tenure with the firm, I cold called prospects on campaigns that were but not limited to the following, Home Improvement, Solar Lead Gen, Solar Live Transfer, Home Security, Auto Insurance, Home Insurance.
E D U C A T I O N
National University of Modern
Languages (NUML)
2016 - 2020
BACHELOR OF BUSINESS
ADMINISTRATION
Bachelor of Business Administration -
BBA, Business Administration and
Management.
L I C E N S E S &
C E R T I F I C A T I O N S
UC-7e6fecd-fa41-ad6f
514235953e8f
DIGITAL MARKETING
CERTIFICATION
H O N O R S &
A W A R D S
Touchstone Communications
TOP PERFORMER (QA) - 2021
L A N G U A G E S
ENGLISH
URDU
R E F E R E N C E S
REFERENCES AVAILABLE
UPON REQUEST
Contact this candidate