Administrative Data & CRM Management Specialist

REHAB HASSAN

Islamabad, Pakistan +92-320-******* ***********@*****.***

PROFESSIONAL SUMMARY

Detail-oriented administrative and data professional with hands-on experience in data entry, database management, and CRM administration. Skilled in Microsoft Excel, Google Sheets, and web-based research, with a consistent record of maintaining data accuracy across high-volume records. Adept at organizing files, formatting documents, and supporting administrative operations with discretion and confidentiality. Combines strong attention to detail with efficient time management, backed by a software engineering background that strengthens logical thinking and structured data handling. CORE SKILLS

Data Management: Data Entry, Data Cleaning, Data Validation, Database Management Microsoft Office: Excel, Word, PowerPoint

Google Workspace: Google Sheets, Google Docs, Google Forms, Google Drive Research: Web Research, Lead Generation, Market Research Administrative: CRM Management, Email Management, File Organization, Document Formatting PROJECTS

E-Commerce Product Management

Tools: Shopify, Excel, Google Sheets, Canva

• Managed end-to-end product listings for an international e-commerce store, uploading and formatting descriptions for 200+ SKUs.

• Maintained accurate inventory and pricing records across Shopify and Excel, reducing listing discrepancies and stock errors.

• Organized and optimized product images and catalog structure to improve storefront navigation and presentation. Business CRM Data Migration

Tools: Excel, HubSpot, Google Sheets, CSV

• Migrated customer records from spreadsheets into CRM, ensuring zero data loss across the transition.

• Identified and removed duplicate entries, improving database accuracy and reducing redundant contact records.

• Validated and standardized contact information formatting to support consistent CRM reporting. Real Estate Lead Database

Tools: Excel, Google Sheets, LinkedIn

• Sourced and verified business leads through structured online research using LinkedIn, building an organized CRM database.

• Compiled Excel-based reporting summaries to track lead volume, source quality, and verification status. Medical Records Digitization

Tools: Excel, Microsoft Word, Google Drive

• Converted paper-based medical records into structured digital spreadsheets, verifying accuracy against source documents while maintaining strict confidentiality.

• Organized digitized records within Google Drive for streamlined retrieval and secure access. Financial Data Reconciliation

Tools: Excel, Pivot Tables, Power Query

• Reconciled financial records across multiple sources using VLOOKUP and Pivot Tables, identifying and resolving data inconsistencies.

• Generated reconciliation reports summarizing discrepancies and corrective actions for stakeholder review. TECHNICAL SKILLS

Microsoft Excel • Microsoft Word • Google Sheets • Google Docs • Google Forms • PowerPoint • Canva • CRM • Shopify EDUCATION

Bachelor of Software Engineering

National University of Modern Languages (NUML) CGPA: 3.54 / 4.00 Relevant Coursework: Data Structures & Algorithms, OOP, Database Systems, Software Requirements Engineering, Formal Methods, Discrete Structures

SOFT SKILLS & LANGUAGES

Attention to Detail • Communication • Time Management • Problem Solving • Team Collaboration • Organization • Adaptability • Confidentiality • English (Fluent) • Urdu (Native)

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