Jewel Richards
Phone: 334-***-**** Email: ***************@*****.*** LinkedIn:
Highly experienced in identifying challenges and designing solutions to improve organizational efficiency. Possesses years of experience working in fast-paced environments and creating and maintaining partnerships to improve organizational capacity and impact . Known by supervisors and colleagues for the ability to think critically, even under high pressure situations. Also known to champion those around her for success.
skills summary
Learning Techniques
Workflow Optimization
Staffing & Leadership
Planning & Scheduling
MS programs (Word, Excel, PowerPoint)
Faculty Collaboration
Data Entry & Analysis
Management
Policy Compliance
Training Facilitation/ Team Building
Professional Experience
Phalen Leadership Academies 2023-Present
Reading Interventionist
Administers school wide assessments via the Benchmark Assessment System, with the goal of helping students to improve and increase their reading levels by two grade levels. Assists teachers and administration with identifying students who require additional assistance with reading and comprehension. Cross collaborates with staff on behalf of assessing students’ needs and implementing various strategies in order to increase reading skills. Captures, compiles and analyzes data to determine level of intervention. Customizes intervention plans per student based on their personal skill level. Students who have participated in the program have an 80% success rate of returning to regular classroom instruction post intervention.
Montgomery Public Schools 2021-2023
English Language Arts Instructor
Recognized for excellent management of students in the classroom. Creates and implements innovative technological approaches to traditional classroom instructional design. Expertise in instructional virtual facilitation. Creates Cross-collaboration opportunities with instructor colleagues regarding new classroom ideas. Creates and implements current and relevant topics to assist in comprehension of subject content. Noticed an increased interest and progression of language and writing skills from August to May (which is within a year.) Assessed and noticed improvement in participation and overall engagement.
Ashley Furniture 2020-2021
Front Desk Manager (Client Specialist)
Expertise with conducting financial services (including processing customer payment, approval of loans, financial planning, etc.) Created and facilitated new employee onboarding/training to support new employees in an effort to increase company staff retention. Built and maintained rapport with external stakeholders. Worked to improve customer satisfaction feedback and scores.
Tru by Hilton 2020-2020
Front Desk Manager (Office Executive)
Managed a staff 12+ employees. Cross-collaborated with different departments to ensure streamlined services for guest satisfaction. Facilitated onboarding and training to ensure employees’ success within the company. Mentored staff to create opportunities in assisting with accomplishing professional goals. Implementing new opportunities for professional development. Worked with leadership to assess employee performance. Planned and implemented successful strategies to optimize company performance and maximize profit.
Education/Qualifications
Alabama State University 2003-2008
Bachelor of Arts (BA) – English (Graduated Cum Laude)
Additional Qualifications: Security Clearance (Moderate Risk of Public Trust)