Executive Administrative Assistant-C-Suite Support

Pamela Van Dusen

Stamford, CT • 203-***-**** • ******.**********@*****.***

PROFESSIONAL SUMMARY

Executive Administrative Professional with 15+ years of experience supporting C-suite executives and senior leadership within global financial services, commercial real estate, and corporate environments. Recognized for anticipating executive needs, managing complex priorities, and serving as a trusted business partner in fast-paced organizations.

Expert in executive calendar management, domestic and international travel coordination, board and leadership meeting support, expense management, office operations, and process improvement. Known for exceptional professionalism, discretion, and the ability to build strong relationships across all levels of an organization while ensuring seamless executive operations.

PROFESSIONAL EXPERIENCE

Citibank - Global Senior Executive Assistant

January 2022 – Present

Provide strategic executive support to senior leadership within a global financial institution, ensuring efficient day-to-day operations while managing multiple high-priority initiatives.

Manage complex executive calendars across multiple time zones, balancing competing priorities and changing business demands.

Coordinate domestic and international travel, including detailed itineraries, accommodations, transportation, visas, and expense reconciliation.

Prepare executive presentations, reports, correspondence, meeting materials, and confidential documentation.

Plan and coordinate leadership meetings, conference calls, town halls, and executive events from scheduling through execution.

Monitor departmental budgets, process invoices, reconcile expenses, and ensure compliance with corporate policies.

Partner with business leaders and cross-functional teams to improve administrative workflows and operational efficiency.

Maintain the highest level of confidentiality while supporting executive decision-making and sensitive business initiatives.

Serve as a trusted point of contact between executives, clients, and internal stakeholders.

Key Achievement

Introduced process improvements and technology enhancements that streamlined administrative workflows, increased efficiency, and improved executive support operations.

Colliers International - Executive Assistant / Office Administrator

February 2014 – December 2021

Provided executive and operational support within a fast-paced commercial real estate environment while overseeing daily office administration.

Supported multiple senior executives with calendar management, travel coordination, meeting logistics, and client communications.

Managed office operations, ensuring efficient workflow and a productive work environment.

Coordinated client meetings, presentations, contracts, and business correspondence.

Assisted with budgeting, invoice processing, expense tracking, and financial administration.

Served as the primary liaison between executives, vendors, clients, and internal departments.

Developed and improved office procedures that increased operational efficiency and strengthened administrative processes.

Planned office events, meetings, and company functions while managing multiple competing priorities.

LS Transportation - Receptionist / Administrative Assistant

September 2010 – December 2014

Provided administrative and front-office support while serving as the primary point of contact for customers, vendors, and business partners.

Managed high-volume phone calls, correspondence, and front desk operations.

Scheduled appointments, maintained calendars, and organized office records.

Prepared reports, correspondence, and business documentation.

Assisted leadership with daily administrative and operational responsibilities.

Delivered exceptional customer service while managing multiple priorities in a fast-paced environment.

EDUCATION

Manhattanville College

Purchase, New York

Norwalk Community College

Norwalk, Connecticut

TECHNICAL SKILLS

Microsoft Outlook • Microsoft Word • Microsoft Excel • Microsoft PowerPoint • Microsoft Teams • Microsoft Visio • SAP Concur • Adobe Acrobat • Zoom • Webex

Contact this candidate