Linux IT Support Intern (BTech ECE)

SIDDHARAPU PRAVEEN

+91-814******* Bangalore, India

*****************@*****.*** linkedin.com/in/siddharapu-praveen github.com/siddharapu OBJECTIVE

Motivated and detail-oriented IT graduate seeking an entry-level IT Support role where I can apply my knowledge of computer hardware, operating systems, networking, and troubleshooting. Eager to provide efficient technical support, resolve user issues, and contribute to organizational success while continuously learning and developing my IT skills. EDUCATION

Bharath Institute of Higher Education and Research 2021 – 2025 Bachelor of Technology (Electronics and Communication Engineering) CGPA: 8.8 Sri Chaitanya Junior College 2019 – 2021

Intermediate (MPC) Score: 962

Sri Shirdi Sai EM & TM High School 2018 – 2019

SSC CGPA: 9.8

SKILLS

Operating Systems Windows, Linux, macOS.

Hardware Support Desktop & Laptop Troubleshooting, Hardware Installation, Printer Support. Networking TCP/IP, DNS, DHCP, VPN, Wi-Fi, LAN.

IT Support Tools Active Directory, Microsoft 365, Remote Desktop, TeamViewer, AnyDesk. Ticketing Systems ServiceNow, Jira, Zendesk (Basic Knowledge). Security Antivirus, Password Management, Basic Cybersecurity, User Access Man- agement.

Productivity Tools Microsoft Excel, Microsoft Word, PowerPoint, Outlook. Soft Skills Troubleshooting, Problem Solving, Customer Support, Communication, Teamwork, Time Management.

PROJECTS

Office Network Management

• Managed and maintained office network infrastructure, including routers, switches, and Wi-Fi.Configured IP addressing and diagnosed network issues using ping, ipconfig, tracert, and nslookup.

• Configured and maintained routers, switches, LAN, and Wi-Fi networks while monitoring network performance. Provided technical support for desktops, laptops, printers, and network connectivity.Diagnosed and resolved hardware, software, and network connectivity issues, performed IP configuration, and provided technical support to end users to ensure smooth business operations.

• Skills Used: LAN, TCP/IP, DNS, DHCP, Routers, Switches, Wi-Fi, Windows, Network Troubleshooting. EXPERIENCE

Network and Cybersecurity Engineer Jan 1, 2026 – Jun 10, 2026 Twilight Systems Tech Private Limited

• Managed and maintained LAN, routers, switches, and Wi-Fi infrastructure.

• Installed and troubleshot desktops, laptops, printers, and network devices.

• Resolved hardware, software, and network connectivity issues for end users.

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