Kieran V. Hillenbrand
[Future Diagnostic Medical Sonographer]
1. 317 Hannah Todd pl apt 2106, Lexington Ky, 40509
*****************@******.***
I’m very well acquainted with the medical field, and currently attend flexible, self-paced, online classes at Southeastern College, graduating with a degree in Diagnostic Medical Sonography. I’m an extremely fast learner, and distinguished in following instructions, consistently put my best efforts forward, despite any external circumstance. I strive to increase my current medical knowledge further than my degree and urge to apply my current knowledge into my everyday practice. SKILLS
● Works well whether as a team, one-on-one, or independently, assuring capabilities in fast-paced social and environmental changes.
● Remains engaged while multi-tasking, running multiple medical “stations” and positions independently, alongside handling consistent incoming patient, pharmacy, and hospital calls, scheduling and updating physical and digital patient charting, whilst maintaining physician terminological standards.
● Facilitation of addition medicine requests for patients unable to attend their scheduled appointment, liaising with local pharmacies, calling in patient prescriptions and injections, while concurrently up-keeping with the status of arrival and production timing.
● Prior and con-current customer service experience within the educational and medical industry providing proven satisfaction, insuring patient emotional de-escalation, alongside family inquires, whilst adhering to HIPPA laws and procedures.
● Experienced with handling medical technology and equipment, EHR computer systems, and POS/US PAY systems.
● Demonstrated proficiency in using Microsoft Word, Microsoft Suit, Propel, Google Docs, Google Sheets, Powerpoint Presentations, Canva Creations, ADOBE Office, and alternative editing software and platforms.
● Demonstrated proficiency in medical software use, such as Kasper Medical records, KYMMIS Insurance, Availity insurance and coverage assurance, Diagnostic laboratory Scanning, printer faxing to local clinics upon request, US PAY personal medical financing, setting up TELE HEALTH for local physicians, and local softwares specific to medical clinics.
● Insurance verification, aliasing with insurance companies, contacting patients, and updating insured records. Working alongside MEDICAID, USC, ANTHEM, and AETNA. Conducting out-reaching phone calls to insurance companies, resolving current issues with coverage, assuring consistent patient care.
● Performing patient Urine drug screenings (UDS), witnessing sample collection in a detailed manner, handling respectfully, labeling accurately and preparing for laboratory processing.
● Distinguished in fast paced, modern and old-fashioned patient filing production, charting, and reception practices; check-in, check-out, patient rescheduling, and consistent phone calls inquires, whilst multi-tasking in concurrent office procedures.
● Performing lab runs in-between each patient, using active bodily fluid protocols, liaising with lab technicians on screening concerns and follow-up procedures.
.● Performing consistent accurate patient health assessments, not limited to; blood pressure, pulse, and pre-screening questions, alongside feminine targeted questionnaires, relating pregnancy.
● Trained in recognition of Opioid and alcohol addiction symptoms and distresses, active drug consumptions, and potential overdose risks.
● Trained in Blood-borne Diseases protocols, prevention, and accurate handling.
● Trained in Suboxone, Methadone, and Sublocade administration, skin injection, oral drug consumption, and overdose prevention regarding patient inductions.
● Trained in overdose resurrection, CPR, and patient shock protocols, related to medication and self-induced overdose.
● Well acquainted with the medical field, medical terminology, medical equipment, common medical procedures, body autonomy and bodily functions, common diagnoses as well as their corresponding treatments.
● Completed medical terminology and diagnosis preparational 3rd-party classes throughout Udemy, proving proficiency in knowledge.
● Patient distribution, location assignment, and COVID vaccination distribution; alongside handling and injection safety protocols.
● Works well in a high-stress, highly engaging, fast-paced environment, containing accurate time management skills, capable of juggling numerous tasks at once.
● Fantastic at maintaining an uplifting, positive, persuasive, and professional phone etiquette, answering all patient inquires in a timely manner.
● Experienced in customer service and money handling. Strongly capable of issuing costs, insurance coverage, private pay/personal pay, and co-payments.
● Dedicated to increasing my knowledge within the workforce, bettering my skills and future within the medical field.
● Highly willing to be trained in new topics, or existing skills.
● Flexible and easily adjusts to change.
● Years of experience working alongside FCPS, performing secretarial work, event hosting, leadership, and caretaking of children.
● Hardworking, and determined to put in a minimum of 40 hours a week. EXPERIENCE
• 2nd Chance Clinics - Medical Assisting + Lab + Reception [Feb 2026] I began working at 2nd Chance Clinics, an addiction recovery clinic, providing care to recovering addicts and helping to provide long-lasting support and strength towards a clean future. In this position, I was cross trained in every “station” location within the first floor. This included but is not limited to, Reception check-in and check-out, patient appointment scheduling and re-scheduling, physical patient file pulling and building, handling consistent phone calls, performing medical record pulling through medical computer platforms, aliasing with insurance companies and verifying active patient plans and coverage, creating patient labels for specimen sample cups and patient charts, witnessing Suboxone injections and consumption, performing patient screenings, taking and recording patient vitals, witnessing Urine Drug samples, and accurately handling and transporting samples into the lab in-between each patient; utilizing all proper transfusable illness handling protocols.
• Fayette County Public Schools - Wild Health [May 2021] This position was short, and was present during the Covid 19 outbreak and vaccinations. We occupied multiple High School gymnasium’s, and set up table sections for immunizations. Alongside nurses and doctors employed by Wild Health, I assisted patients inside the building, scheduled them onto a waiting list, then to proper treatment areas. I prepared equipment, paperwork, floor distance tiles, and assistance to exit the building.
• Fayette County Public Schools - ESL Migrant Backpack Distribution Team[May 2023-July 2023][May 2024-July 2024] I assisted in FCPS’s new Summer school program in 2023, which became permanent yearly. I now assist every summer, if possible. I work alongside the director of the program with every FCPS activity I’ve accomplished. In addition to event creation, signage creation, and secretary work, we completed backpack fulfillment and delivery to summer school attendees. Backpacks consisted of student materials and food. I pursued this program for two years repeatedly.
• Fayette County Public Schools - ESL Migrant Summer Camp [April 2024 -July 2024] [April 2025-July 2025] I worked alongside teachers to create food plans, summer camp activities, billboards, signs, student shirts and camp badges, and recreational program preparation. I handled catering requests and purchase orders alongside food corporations, performed all catering pickups/drop offs, and food setup/takedown. I loved the care-taking aspect of working with Fayette County Public Schools. I pursued this program for two years repeatedly.
• Fright Night: Throughout the season of October 2020, I was employed at fright night, as a scare actor. Fright Nights is a seasonal
“haunted house” which requires proficiency in independent work, makeup and special effects skills, acting skills and customer engagement, and the ability to handle harsh working conditions, long hours, and consistent movement. Due to being understaffed with a large-volume show-out, I ran three separate rooms independently.
• Sonic Fast Food: I began working at Sonic after the season of Fright Nights had ended. I began in December of 2020 and left due to the company being bought out in October of 2022. Management was being completely replaced, which led me to pursue further things. I’m extremely skilled at multi-tasking whilst order-taking, completing the orders within the preferred timeframe, and perfecting the order itself. I tended to be placed on drive through, due to being diligent in understanding customer concerns, then generating satisfactory solutions; whilst maintaining an uplifting yet professional attitude. EDUCATION
South Eastern College - 4390 Belle Oaks Drive, Charleston SC 29405 Proficient student, Grade Point Average of 3.8.
Udemy 3rd Party Medical Preparational Classes; Including medical terminology, Simple sutures, Surgical Preparation, and Intro-to- Radiology.
Henry Clay High School - 2100 Fontaine Road Lexington, KY Proficient student, Grade Point Average of 3.9.
INTERESTS.
Volunteering and helping out in the community, as well as being a child mentor and engaging with children.
Strong fascination with medical procedures, human anatomy and bodily functions, and rare diagnosis and co-existing treatments. Surgical Procedures, and common sutures, alongside internal and cross sutures.
Terminal Disease Exploration, and potential causes/cures, and prior prevention.
Eating disorder, and mental health diagnosis. Interpersonal and external causes, decreased organ function and organ failure, struggling vital signs, and refeeding/ physical restoration protocols. Patient interaction, Care-taking, and calmly handling. DIAGNOSTIC INFORMATION
Gender: Female
Actively engaging in ONLINE Medical Diagnostic Sonography (MDS) schooling, providing a flexible work schedule. I’m extremely confident that I can be beneficial in your workplace, and I guarantee to perform to the best of my abilities, and to your personal protocols.