Remote Data Entry Clerk,Virtual Assistant&customer service representat

RAHILA HANTSI DANKWANA

Jos, Plateau State, Nigeria +234 814-***-**** *************@*****.***

TARGET ROLES: Virtual Assistant Customer Support Representative Administrative Assistant Data Entry

PROFESSIONAL SUMMARY

Resourceful and customer-focused final-year International Relations student with practical experience running a small business and delivering customer service. Recognized for strong communication, organization, professionalism, and attention to detail. Proficient in Microsoft Office and comfortable learning new software quickly. Eager to support remote teams through accurate administrative work, responsive customer support, scheduling, email management, and data entry. CORE COMPETENCIES

Customer Support • Virtual Assistance • Administrative Support • Data Entry • Email & Calendar Management • Microsoft Word • Excel • PowerPoint • Google Docs • Google Sheets • Internet Research • File Management • Communication • Problem Solving • Teamwork • Time Management

• Attention to Detail

PROFESSIONAL EXPERIENCE

Owner & Manager Unisex Salon (2023–Present)

• Coordinated appointments, maintained customer records and managed daily operations.

• Resolved customer enquiries professionally and built positive client relationships.

• Managed cash records, inventory and scheduling while ensuring excellent service. Customer Service Assistant Restaurant (7 months)

• Assisted customers efficiently in a fast-paced environment.

• Worked collaboratively with colleagues to deliver prompt service.

• Demonstrated reliability, multitasking and effective communication. EDUCATION

Federal University of Kashere — B.Sc. International Relations (Expected 2027) Air Force Girls Comprehensive School, Jos — SSCE (2022) CERTIFICATIONS

Microsoft Office Specialist (Word, Excel & PowerPoint) • Digital Literacy • Scratch Programming • Robotics • Web Design • Computer Hardware

LANGUAGES

English (Fluent) • Hausa (Fluent)

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