EDUCATION
SIMRANJAIN
Executive – Product & Brand Development
CONTACT
*********@*****.***
Delhi, India
SKILLS
E-commerce Operations
Customer Support
AI Voiceover Creation
Audio Editing & Enhancement
Leadership
Data Entry
Team Coordination
Canva
Inventory Management
AI Tools
ElevenLabs
Genny
WavePad
SCHOOL OF OPEN LEARNING, DELHI
UNIVERSITY
Bachelor of Commerce
2018 - 2021
2018 - 2019
WORLD CLASS SKILL CENTRE
Hospitality Operations
English (Fluent)
Hindi (Fluent)
LANGUAGES
WORK EXPERIENCE
PROFESSIONAL SUMMARY
Results-driven professional with 3+ years of experience in e-commerce operations, customer support, inside sales, and digital content production. Skilled in managing online marketplaces, customer engagement, AI voiceover creation, and cross- functional collaboration. Seeking an international internship or entry-level role to contribute while gaining global experience.
Ratna Sagar Private Limited 2022 - Present
Executive - Product & Brand Development 2025 - Present Skoolapp 2019 - 2020
Tele-Executive
Managed e-commerce operations across Amazon, Flipkart, Snapdeal and JioMart.
Created educational content and AI voiceovers using Canva, Genny, ElevenLabs and WavePad.
Led customer support, inside sales, product demonstrations and issue resolution.
Conducted cold calls with school representatives to schedule product demonstrations and shared qualified leads with the sales team. Performed accurate data entry of school information and maintained records by uploading details into the company’s internal software system. Park Plaza Faridabad
Completed a 6-month internship in Food & Beverage and Housekeeping, supporting daily operations and collaborating with team members. Trainee
INTERNSHIP & TRAINING
2018 - 2019
Associate - Product & Brand Development 2022 - 2025 Supported product listings, order processing, and inventory management.
Assisted in digital content creation using Canva and AI tools. Collaborated with cross-functional teams to support daily operations.