Technical Project Manager - Enterprise Software Implementations

Anuj Dada

Technical Project Management professional with nearly 4 years of experience delivering 15+ enterprise software implementations across AI-powered financial automation platforms. Experienced in end-to-end project delivery, stakeholder management, PMO governance, SQL- based data validation, SFTP configuration, UAT, go-live execution, and post-production hypercare for global enterprise clients.

+91-874*******

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anujdada

EXPERIENCE

GENPACT — Technical Project Management Implementation Delivery September 2022 - Present

Products: DPO (Duplicate Payment Optimization), Xelix (AI-powered Duplicate Detection), AP Trace (AI-powered Accounts Payable Automation)

• Delivered 15+ enterprise software implementations across DPO, Xelix, and AP Trace platforms, owning the end-to-end project lifecycle from requirements gathering through go- live and hypercare for global enterprise clients.

• Managed 2-3 concurrent implementations, developing project plans in Excel, driving resource coordination, milestone tracking, RAID log maintenance, risk mitigation, and on- time project delivery.

• Collaborated with business stakeholders, PMO, Xelix (external implementation partner), and cross-functional technical teams to establish project governance, manage dependencies, and align scope, timelines, and deliverables.

• Authored BRDs, BSARs, and Change Requests (CRs), ensuring effective change management, stakeholder approvals, and alignment with business requirements.

• Coordinated technical implementation activities including SFTP configuration, SQL-based data validation, file validation, UAT planning, production deployment, and post-production hypercare.

• Monitored implementation milestones, project risks, KPIs, and SLAs, providing executive status reports and daily project updates while proactively resolving delivery challenges.

• Led client onboarding, Knowledge Transfer (KT) sessions, and stakeholder communication, improving solution adoption and ensuring smooth operational transition.

• Partnered with product, support, and engineering teams to perform root cause analysis, resolve critical implementation issues, and drive continuous process improvement throughout the delivery lifecycle.

• Played a key role in Genpact's Accounts Payable automation transformation by implementing the rule-based DPO solution, delivering enterprise implementations for Xelix as Genpact's implementation partner, and leading enterprise client migrations to AP Trace, Genpact's next- generation AI/ML-enabled Accounts Payable automation platform. SKILLS

Project Management

• End-to-End Project

Delivery

• Stakeholder

Management

• Risk & Change

Management

• Technical coordination

• Project Governance

Technical

• AI/ML Implementation

• SQL C C++ Python

• Data Validation

• Requirement Analysis

• SFTP Configuration

• UAT Coordination

Tools

• Microsoft Excel

• MS PowerPoint

• Jira

ACHIEVEMENTS

Successfully delivered

15+ projects with 100%

on-time delivery,

resulting in a 4%

improvement in client

satisfaction scores.

Implemented a risk

management framework

that reduced project

delays by 30%.

EDUCATION

B.K. BIRLA INSTITUTE OF ENGINEERING AND TECHNOLOGY, B.Tech AUGUST 2018 - AUGUST 2022

Bachelor of Technology in Computer Science

BIRLA SCHOOL PILANI — Senior Secondary

APRIL 2016 - APRIL 2018

Senior Secondary (Class XII), CBSE Science (PCMB)

CERTIFICATION

Salesforce Certified AI

Associate (Issued: April 30,

2024)

Gen AI - Certified ML

Course from Harvard

Business School Online

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