Administrative & Human Resources Coordinator

Derrick Fleming

Forest Park, GA 386-***-**** *******@*****.***

Professional Summary

Administrative and Human Resources professional with experience in senior living, healthcare, customer service, recruiting, onboarding, employee relations, and facilities operations. Proven ability to coordinate daily operations, support managers and staff, resolve employee and resident concerns, and maintain compliance with HR policies. Recognized for strong communication, organization, and relationship-building skills.

Core Competencies

• Human Resources Administration • Employee Relations • Recruiting & Onboarding • Benefits Administration

• Resident Relations • Office Administration • Scheduling • Customer Service

• Training & Coaching • Compliance • Facilities Coordination • Microsoft Office

Professional Experience

Residential Liaison / HR Administrator

Kings Ridge Retirement Community Atlanta, GA Jun 2024 – Feb 2025

Supported hiring, onboarding, scheduling, coaching, and employee documentation.

Served as liaison between residents and management, resolving concerns and improving communication.

Maintained personnel records and ensured HR policy compliance.

Assisted with orientation and employee relations while supporting daily administrative operations.

Front Office Coordinator

AIDS Healthcare Foundation Atlanta, GA Nov 2022 – May 2024

Managed front office operations, scheduling, enrollment, billing, benefits coordination, and claims support.

Delivered outstanding customer service while assisting with recruiting and onboarding activities.

Maintained accurate records and welcomed visitors in a professional environment.

Specimen Collector / Public Health Specialist

Oxy-Gen Laboratory Atlanta, GA Feb 2021 – Sep 2022

Collected and analyzed specimens, documented results, and maintained laboratory compliance.

Troubleshot issues and collaborated with team members to ensure quality standards.

Voter Technician

DeKalb County Voter Registration Atlanta, GA Oct 2019 – Jan 2021

Processed voter registrations, verified eligibility, and assisted with election operations.

Shipping & Receiving Clerk

Dollar General Gainesville, FL Jun 2019 – Sep 2019

Verified shipments, resolved discrepancies, and maintained inventory accuracy.

Facilities Technician

Suwannee County Government Live Oak, FL Mar 2015 – Jun 2019

Performed preventive maintenance, facility repairs, and building upkeep.

Customer Service Agent (Part-Time)

Sitel Worldwide Corporation Lake City, FL Jun 2015 – Sep 2016

Provided customer support, exceeded sales goals, and maintained accurate account records.

Education

High School Diploma

Suwannee High School – Live Oak, FL (2015)

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