Account Manager & Logistics Operations Leader

Johnathan Atkinson

Tampa, FL • 813-***-**** • *****************@*****.***

PROFESSIONAL PROFILE

Relationship-driven business professional with over six years of leadership, customer engagement, and operations experience across hospitality and logistics. Recognized for building client relationships, negotiating solutions, leading teams, and consistently delivering exceptional customer experiences. Combines business education with hands-on management experience and thrives in fast-paced, goal-oriented environments. Seeking an Account Manager, Business Development, Sales, Operations, Banking, or Logistics position.

CORE STRENGTHS

Account Management • Business Development • Consultative Sales • Customer Success • Leadership • Negotiation • Operations Management • Logistics Coordination • Team Development • Relationship Building • Conflict Resolution • Inventory & Cash Management • Microsoft Office

PROFESSIONAL EXPERIENCE

Tampa Bay Brewing Company

Key Manager / Bartender Feb 2025 – Jun 2026

Led day-to-day restaurant and bar operations in a high-volume environment.

Supervised staff scheduling, coaching, and performance while maintaining exceptional guest satisfaction.

Managed inventory, cash reconciliation, opening/closing procedures, and operational compliance.

Resolved customer concerns professionally and built lasting customer relationships.

Business ceased operations in June 2026.

Black Rhino Logistics

Logistics Coordinator Jan 2024 – Feb 2025

Coordinated freight movement throughout the United States.

Negotiated transportation rates with carriers and customers to deliver competitive solutions.

Communicated proactively with shippers, carriers, and clients to ensure on-time delivery.

Solved transportation issues while supporting sales and operations teams.

Splitsville

Key Manager / Bartender Aug 2019 – Jan 2024

Managed daily front-of-house operations for a busy entertainment venue.

Trained and mentored team members, improving service quality and efficiency.

Handled inventory, cash management, and guest issue resolution.

Supported management in achieving operational and financial objectives.

EDUCATION

Hillsborough Community College

Associate of Arts (A.A.) in Business Administration

Graduated 2025

TARGET ROLES

Account Manager • Business Development Representative • Outside Sales • Customer Success • Banking Relationship Banker • Operations Supervisor • Logistics Coordinator

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