Clerk Typist and Customer Service Professional

Kamran Malik

Portage, IN *****

*************@*****.***

+1-219-***-****

Work Experience

U-Haul Customer Service Representative

Modern Auto Sales- Lake Station, IN January 2022 to present Help customers make reservations for renting U-Haul Trucks, Cargo Vans, and also U-Haul equipment too. Customer Service skills via telephone, and in-person too. Conflict Management regarding incorrect reservations, and other complaints made from customers. Mental Health Counselor

Asian Human Services - Chicago, IL

December 2017 to May 2022

Working with various different individuals, who are affected by various different Mental Health Disorders, such as: Depression, Anxiety, and also Schizophrenia. I've also worked with individuals who need assistance with Case Management Services too, such as making appointments, to doctors, helping with benefits too. Education

Master's degree in Counseling Psychology

The Chicago School of Professional Psychology at Chicago - Chicago, IL January 2014 to August 2016

Skills

• Expert

• Crisis Management

• Conflict management

• Medication Administration

• Individual / Group Counseling

• Case Management

• Cognitive Behavioral Therapy

• Behavioral Therapy

• Urdu

• Punjabi

• Crisis Intervention

• English

• Mental Health Counseling

• Group Therapy

• Intake Experience

• Behavioral Health

• Motivational Interviewing

• Research

• Behavioral therapy

• Conflict management

Certifications and Licenses

QMHP Certification

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