Executive Assistant & Operations Coordinator

NATASHA I. DALANAH

Ocala, FL • 917-***-**** • *******.*******@*****.*** • www.linkedin.com/in/natasha-dalanah

EXECUTIVE SUMMARY

Versatile Business Professional with 15+ years of experience aligning executive vision with global team execution and daily operations. Proven track record in high-impact roles as an Executive Assistant and Project Coordinator. Highly adept at directing cross-functional workflows, driving HR change management, optimizing CRM pipelines, and managing high-stakes stakeholder and client communications. Leverages strong administrative foresight and modern AI workflows to accelerate business momentum and protect executive focus.

CORE SKILLS

Executive & Administrative Support: C-Suite & Senior Leadership Support · Complex Calendar & Inbox Management · Domestic & International Travel · Expense Management · Board & Leadership Meetings · Executive Briefings & Presentations · Confidential Information Handling

Operations & Coordination: Meeting & Event Logistics · Cross-Functional Liaison · Process Improvement · Vendor & Partner Coordination · Policy & Compliance Support

Communications: Executive Correspondence · Stakeholder Communication · Briefing Materials · Internal Communications · Intranet Content

Tools & Systems: Close.io · Microsoft Office Suite · Google Workspace · Workday · Monday.com · HRIS & Reporting Dashboards

PROFESSIONAL EXPERIENCE

Whiteboard Geeks – Remote

Specialized Creative Agency Translating Complex Concepts for Fortune 500 & Healthcare Brands

Executive Assistant to the Chief Executive Officer March 2026 – Present

Act as the strategic right hand to the CEO, aligning cross-functional workflows to seamlessly bridge the gap between executive vision, daily operations, and revenue goals.

Facilitate project coordination and campaign momentum by managing weekly deliverables for the support team, prioritizing high-impact tasks, and proactively removing roadblocks.

Manage executive-level communications and client outreach, and vetting high-volume email and LinkedIn responses to route priority leads within a 2-hour window while executing follow-ups with 250+ prospects weekly to secure appointments.

Oversee end-to-end mailer campaign operations, directing list segmentation for 1,000+ targets, tracking delivery pipelines, and maintaining strict process documentation.

Own CRM integrity and pipeline accuracy within Close.io, managing data hygiene and tracking for 500+ active leads to eliminate dropped opportunities and optimize conversion.

Match Group, Inc. – New York, NY

$2.5B Global Leader in Dating Apps. 25+ Brands Including Tinder, Hinge, and Match.com

Project Coordinator, People Analytics & Total Rewards April 2021 – May 2025

Promoted from Executive Assistant based on performance and business acumen; continued to provide high-level executive support while coordinating enterprise HR initiatives.

Partnered closely with the Chief of Staff and senior leadership to track deliverables, prepare executive-ready materials, and support cross-department initiatives.

Led administrative and coordination efforts for enterprise tool rollouts (Monday.com, Workday reporting), supporting 200+ users and improving operational efficiency.

Coordinated executive presentations tied to quarterly earnings, translating people data into clear, concise leadership briefings.

Supported global relocation and internship programs through vendor coordination, scheduling, documentation, and leadership reporting.

Executive Assistant to Chief Human Resources Officer December 2019 – April 2021

Served as trusted right hand to the CHRO, managing complex, multi–time-zone calendars, inbox prioritization, international travel, and expense reporting with 100% compliance.

Planned and executed board, executive leadership, and stakeholder meetings, including offsites and strategic planning sessions, while directing end-to-end logistics, briefing materials creation, and post-meeting action tracking.

Acted as central liaison between the CHRO and senior leaders, ensuring timely follow-ups, clear communication, and alignment on strategic priorities.

Streamlined scheduling and administrative processes, reducing turnaround time by 25% and improving executive focus on high-impact work.

iHeartMedia, Inc. – New York, NY

#1 audio company with over 870 owned radio stations in 160 markets across America

Executive Assistant September 2016 – November 2019

Provided high-level administrative support to Vice Presidents, managing calendars, meetings, reports, and daily operational priorities.

Assisted with financial tracking, report preparation, and data review to support budgeting and executive planning.

Led onboarding and training for new hires, creating materials and providing hands-on administrative support to accelerate productivity.

Additional C-Suite & Executive Support Experience

Held Executive Assistant and administrative roles supporting senior leaders across media organizations including Modern Luxury Media, American Media, New York Daily News, USA WEEKEND Magazine, and Dennis Publishing (MAXIM & STUFF Magazines). Experience spans executive scheduling, client coordination, sales and operations support, and confidential correspondence.

EDUCATION

Western Governors University - Remote

Bachelor of Science, Business Management (In Progress) 2025 - Expected November 2027

CERTIFICATIONS & PROFESSIONAL DEVELOPMENT

Agentic AI Primer for Leaders – Vanderbilt University (2025)

Generative AI for HR Professionals – Vanderbilt University (2025)

AI Agents & Applications – Google Cloud (2025)

Change Management – Prosci (2024)

Project Management & Leadership Coursework – Project Management Institute & University of Colorado Boulder (2025)

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