Academic Records & Administrative Support Specialist

KRISTINE ENGLAND

718-***-**** New York Metro Area *********@*****.***

SUMMARY

Administrative professional with hands-on experience in academic records management, document compliance, and student support, alongside database entry and office coordination in corporate settings. Skilled in handling high-volume, detail-sensitive documentation accurately and efficiently, with a track record of learning new systems quickly and adapting across office environments.

SKILLS

MS Office, Google Suite, Workday, Banner, SharePoint, Asana, Adobe Acrobat, Canva, Adobe Illustrator, InDesign, Photoshop, MailChimp, Squarespace, Wix

RELEVANT ADMINISTRATIVE EXPERIENCE

Student Records Document Specialist

University of New England, Biddeford/Portland, ME

June 2025 – September 2025

Provided administrative support for the Registrar's office: database entry, filing, merging student documents in Adobe Acrobat, SOP maintenance, and student correspondence.

Compared and processed transfer documents from other institutions; updated standard operating procedures.

Greeted students and directed them to appropriate resources; scanned and organized office records.

Led a large-scale records indexing project.

Onboarding Document Specialist

Idexx Labs, Westbrook, ME

November 2025

As part of a special project team, audited company I-9 forms for accuracy across 40 years of records, using Workday.

Virtual Assistant

Carpenter Law Group, Brooklyn, NY

June 2026 – Present

Set up co-working meeting space and business registration address.

Managed updates to PowerPoint presentation decks.

Supported recruiting coordination for a Law Clerk position.

Performed general administrative duties as needed.

ADDITIONAL EXPERIENCE

KDE Consulting, New York — Consultant

April 2024 – Present

Coach recent graduates on career strategy, employer targeting, and resume/portfolio development.

Advise small businesses and recruiting firms on digital content and branding; create digital content for clients.

Talent Acquisition & Resource Management

2003 – 2024 IPG Health, VML, 360i, Heartbeat Ideas, Havas, Deutsch, BBDO, Razorfish, CGR/seven (New York)

Managed recruiting and staff/freelance resource coordination for Creative, UX, Account, and Project Management teams across multiple agencies and offices.

Built and standardized applicant tracking workflows, requisition systems, and onboarding processes.

Coordinated candidate scheduling, budget tracking, and vendor/freelance administration.

Maintained a 95% team retention rate during a period of significant department growth.

EDUCATION

Michigan State University

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