Payroll Tax & Payroll Operations Manager
Resume:
Genevieve Henry
***********@*****.***
PROFESSIONAL SUMMARY
Degree in Accounting/Finance, accurate and detail-oriented Payroll Manager with comprehensive background in managing multiple payroll processes, completing detailed reports, implementing new policies and procedures, and maintaining benefit administrator programs.
Payroll Tax Manager with extensive expertise in multi-state payroll tax compliance, payroll tax registrations, audits, and payroll operations. Proven track records of managing complex payroll tax matters across multiple jurisdictions.
TECHNICAL SKILLS
MS Word, Excel, ADP Workforce Now Certify, Quick Books, UKG Pro, Kronos Integration
PROFESSIONAL EXPERIENCE
Insight Global Staffing/Unifi Aviation, LL C July 2023 – June 2026
Payroll Tax Analyst/ Payroll Tax Manager – Hybrid
Managed multi-state payroll tax compliance and reporting for large workforce across multiple
entities and jurisdictions.
Responsible for Payroll Tax registrations, and account maintenance, agency correspondence, and
compliance requirements.
Managed payroll tax audits and coordinated responses with state and local tax agencies.
Resolved complex payroll tax issues involving employee withholding, tax jurisdiction assignments/cases and enter adjustments if needed.
Researched and resolved payroll tax discrepancies, tax notices, and agency inquiries.
Collaborated with Human Resources, IT on payroll tax initiatives, regulatory changes and system
implementation.
Monitored and managed the Payroll Tax mailbox, responding to employee inquiries with payroll
tax – related matters.
Processed and supported salaried and hourly Canadian and US payroll operations.
Participated in year-end tax activities and W-2 preparation processes. (year end notification for
former and current employee’s to validated personal information).
Conducted audits and validation reviews to identify and resolve negative wages and balances, tax
discrepancies, and employee date issues.
Ask Consulting Staffing/Synovus Bank December 2022 – June 2023
HR Operations Specialist – Remote
Performs a variety of day-to-day administrative and operational Human Resource Information System (HRIS) functions, including but not limited to, payroll processing, ensuring data integrity, and the processing and reporting of HR data.
Incumbents work independently under limited direction. Handles problems and non-routine situations by determining the approach or action to take and interprets guidelines, procedures, policies, and practices. Responsible for the more complex work and assignments typically required of the HR Operations Specialist.
Job Duties and Responsibilities:
Responsible for HRIS data entry through a number of tools (i.e. team member and manager self-service). This may include entering new hires, terminations, job changes, salary changes, address changes, tax election changes, leaves of absence data rows, etc. accurately and timely.
Responsible for processing terminations, direct deposit entries, counseling forms.
Confirms accuracy and integrity of all data entered, maintains data in HRS systems and databases, and assures information is available on a timely basis.
Demonstrates the ability to handle pressure when meeting deadlines and performance goals Audits, validates, and corrects data within HRIS systems to maintain data integrity and ensure that system controls and processes meet all internal and external audit requirements.
Ensures time records are submitted, reviewed, and approved as appropriate and loaded into eTime for Payroll processing to include, but not limited to, terminations, new hires, exempt to non-exempt team members, leaves of absence, e Time accruals, PTO reconciliations, re-class etc.
Responsible E-time approval time cards, historical edits, payroll adjustments.
Responds to inquiries from the HR team, Legal, managers, team members and Third Parties (i.e., ADP) regarding payroll and HR Shared Services business process matters.
Provides requested documentation and/or data and research cases as needed in order to resolve issues; escalates to management as needed.
The Intersect Group/PT SOLUTIONS January 2022 – April 2022
Payroll Administrator – Remote Contract – Atlanta, GA
Assisted with preparation and processing of weekly, multi-state payroll for hourly and salaried employees.
Processed weekly off-cycle payrolls for payroll corrections, adjustments, and incentives.
Responsible for processing reports including payroll pre-check detail payroll registers, transfers to accounting, cash analysis, GL summary.
Managed set up of new users in Certify expense reimbursement portal.
Employment verification's.
Crescent Guardian, Inc. August 1996 – September 2019
Payroll Manager/Accountant- New Orleans, LA. / Atlanta, GA. Remote 2005 – 2019
Tested and resolved issues during implementation of payroll and timesheets processes.
when the system was converted from ADP Pay Expert to Workforce Now, (Time & Attendance).
Responsible for troubleshooting of payroll and timesheets issues for employees.
Oversaw and in charge of multiple payroll processes, prepared biweekly payroll to ADP system for Federal, State, and Government contracts employees.
Data entry including but not limited to new hires, terminations, bonuses, leave of absence, payroll deductions, vacations, approving changes in exemptions, pay rates, insurance coverage.
Updated payroll records by reviewing and approving changes, job titles, department codes, and transfers.
Processed wage garnishments and liens in accordance with federal and state laws.
Uploaded all payroll files and reports, year-end W’2 from ADP payroll processing system.
941 reconciliations, States reconciliations, and performed year-end W’2 verifications.
Resolved payroll discrepancies and stopped payment.
Payroll taxes included, but to limited to, transfers to bank accounts as well making sure funds were available to cover payroll and payroll liabilities.
Maintained GL payroll entries.
Managed all aspects of 401k plan such as: enrollments, set up deductions, performs reconciliation audits to ensure compliance with policies and procedures, assisting employees with loans/distributions, and inquiries.
Managed a group of 6 dispatchers and 2 HR Clerks.
Responsible for all financials aspect of the Company and reports directly to the CEO.
Prepared and maintained financial reports.
Responsible for all cash management related issues including setting up Bank loans and lines of credit to ensure proper capitalization.
Recorded journal entries as needed.
Managed the Accounts Payable process by receiving, processing, verifying, and reconciling all invoices before processing payments. 3 way experience.
Created and processed monthly journal entries to QuickBooks system.
Reconciled customer’s billable hours before issuing monthly invoices.
Prepared and reviewed contracts relating to bids for new and existing contracts.
Facilitated audits of payroll, retirement plans and workers compensation insurance by providing records and documentation to auditors
Maintained records of Insurance/Benefits coverage and other personnel transactions.
Performed bank reconciliations.
Morrill & Associates, Inc. November 1993 – August 1996
HR/ Payroll
Responsible for full cycle or recruitment process by recruitment and selection of personnel reviewing resume, screening candidates, conducting interviews and selecting the best candidate for the position. All screening, hiring and selections is done accordance to employment law.
Managed onboarding, employee’s orientation, and negotiations of compensation and benefits.
Placed job adds in Newspaper and directed job fairs.
Enforced company policies, disciplinary procedures.
Responsible for implementing, maintaining, and reviewing payroll processing system to ensure timely and accurate processing of payroll transactions, including salaries, benefits, garnishments, taxes, and deductions.
Set up employee data to access payroll system.
Set up new direct deposits and pay card accounts.
Processed direct deposit reversals and stop payments.
Completed wage employment verification's.
EDUCATION
San Isidro College
Bachelor’s Degree in Public Accounting
ADDITIONAL TRAINING (CERTIFICATE)
Certificate Personnel Management: completed November 1990
Human Resources HR Generalist: completed November 2021
Talent Acquisition: completed November 2021
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