Restaurant Operations Supervisor & Manager

CONTACT

Mobile No: +971-**-***-****

Email Id: *****************@*****.***

Dubai, U.A.E

PERSONAL DETAILS:

Nationality : Afghanistan

Visa Status : Resident Visa

Date of Birth : 24-04-1992

Language

• English

• Arabic

• Persian

• Hindi

SKILLS

Strong leadership and team

supervision

Restaurant and café operations

management

Customer service excellence

Staff training and performance

management

Inventory and stock control

Cash handling and POS operations

Menu knowledge and service

coordination

Problem-solving and conflict

resolution

Hygiene, safety, and Dubai

Municipality compliance

Time management and multitasking

ABDULLKARIM ABDUL

GHAFOOR

OBJECTIVE

To obtain a responsible position in a reputable restaurant or hospitality organization where I can utilize my 10+ years of experience in operations, management, customer service, and team leadership to improve service quality, enhance efficiency, and support business growth.

ACADEMIC QUALIFICATION

High School Certificate.

Completed Computer Course in Skills Training Center (STC) WORK EXPERIENCE

Supervisor– The Sib Restaurant L.L.C (Branch) –

Dubai / 2025- Till Present

• Oversee daily restaurant operations to ensure smooth workflow, service quality, and customer satisfaction.

• Monitor customer orders, handle queries or complaints professionally, and ensure timely service delivery.

Manager– Aseel Restaurant and Cafe – Dubai / 2

Months

• Manage daily restaurant and café operations.

• Supervise staff and schedule shifts.

• Handle customer issues and ensure satisfaction.

Supervisor – Kababi Restaurant– Dubai / 2024- 2025

• Supervise and guide service staff, assign daily tasks, and ensure all team members follow company policies and hygiene standards.

• Coordinate with kitchen staff to maintain accuracy, speed, and quality of food preparation and service.

Store Manager / PRO /Assistant Manager – Sadaf

Group of Companies Restaurant – Dubai / 2014- 2024

• Managed daily store and restaurant operations smoothly.

• Supervised staff, scheduled shifts, and ensured performance.

• Handled customer queries, complaints, and service issues.

• Overlooked inventory, stock levels, and supplier coordination.

• Assisted in hiring, training, and staff development.

• Coordinated with management for promotion.

Declaration

I hereby state that, all information given above is clear and true to the best of my knowledge:

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