Customer-Focused Service & Logistics Professional

Bryce Reynolds

**** * ****** **, *******, AZ ****1 928-***-**** ********@*****.***

Professional Summary

Motivated and dependable professional with a proven record of delivering exceptional customer satisfaction, building strong client relationships, and driving operational success. Skilled in problem-solving, communication, and teamwork, with hands-on experience across service, logistics, and technical environments. Known for adaptability, initiative, and consistently achieving goals in fast-paced settings.

Core Skills

• Customer Relationship Management

• Consultative Sales & Client Service

• Strategic Problem-Solving & Adaptability

• Team Collaboration & Leadership

• Technology Implementation & Troubleshooting

• Strong Interpersonal & Communication Skills

• Time Management & Goal Achievement

Professional Experience

Amazon Flex – Driver

Phoenix, AZ December 2024 – Present

• Deliver 150–250 packages per day while maintaining safety and efficiency.

• Ensure timely, accurate deliveries and positive customer interactions.

• Maintain professional communication and a positive attitude in high-volume routes. Puretec Industrial Water – Service Technician

Gilbert, AZ June 2023 – December 2024

• Built and maintained strong client relationships, increasing customer satisfaction and retention.

• Delivered customized service solutions involving plumbing, electrical, and chemical systems.

• Partnered with cross-functional teams to improve service operations and meet client needs.

• Promoted for reliability, initiative, and consistent performance excellence. V Concrete Construction – Formsetter

Peoria, AZ July 2022 – June 2023

• Collaborated with team members to complete projects on schedule and to specification.

• Applied critical thinking and problem-solving to adapt to evolving job site challenges.

• Ensured high-quality construction standards and site safety compliance. Goody Coles Smokehouse – Shift Manager

Brentwood, NH December 2015 – December 2021

• Managed daily operations and team schedules to meet service demands efficiently.

• Delivered top-tier customer service, boosting repeat business and satisfaction.

• Oversaw financial transactions and catering logistics with accuracy and integrity.

• Trained and mentored staff to maintain a cohesive, high-performing team culture. The Zoo Health Club – Personal Training Intern

Epping, NH November 2019 – March 2020

• Conducted consultations to design personalized fitness programs for clients.

• Supported trainers in client sessions, improving communication and motivation skills.

• Maintained gym equipment and ensured a clean, safe, and welcoming environment. Education

Plymouth State University – Plymouth, NH

Bachelor of Science in Sports Management May 2020 Awards & Achievements

• Promoted to Service Technician for exceptional performance and reliability at Puretec Industrial Water.

• Recognized for leadership and customer service excellence as Shift Manager at Goody Coles Smokehouse.

• Commended for strong client engagement and relationship-building skills across multiple roles.

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