Mattisyn rogers
*************@*****.***
Professional Summary
Detail-oriented and dependable administrative professional with 5+ years of experience managing customer records, scheduling appointments, processing payments, and maintaining accurate documentation in a fast-paced environment. Strong organizational, communication, and multitasking skills with a commitment to accuracy and efficiency. Seeking a remote Data Entry position where I can contribute my attention to detail and administrative experience.
Core Skills
●Data Entry
●Accurate Record Keeping
●Microsoft Word
●Microsoft Excel
●Google Docs & Google Sheets
●Customer Database Management
●Appointment Scheduling
●Typing & Keyboard Accuracy
●Time Management
●Organization
●Attention to Detail
●Phone & Email Communication
●Confidential Information Handling
●Multitasking
Professional Experience
Customer Service Specialist
The Pet Salon
April 2018 – March 2023
●Entered and maintained accurate customer and pet records.
●Scheduled appointments while managing multiple calendars.
●Updated customer files and service histories.
●Processed daily payments and balanced financial transactions.
●Prepared daily revenue reports and maintained financial records.
●Logged customer information accurately into company records.
●Answered multi-line phones and assisted customers professionally.
●Verified customer information and updated records as needed.
●Organized paperwork and maintained confidential files.
●Assisted with administrative tasks to ensure smooth daily operations.
Education
GED
Southern Regional Technical College
December 2021
Strengths
●Exceptional attention to detail
●Fast learner
●Dependable and self-motivated
●Strong written communication
●Works independently with minimal supervision
●Meets deadlines consistently
●Excellent organizational skills
●Comfortable handling repetitive tasks with accuracy
●Typing speed (WPM)
●Microsoft Excel experience
●Google Workspace experience
●Any CRM software
●QuickBooks
●Outlook
●Remote work experience
●Dual monitors
●High-speed internet
●Home office setup