Billing Clerk and Accounts Receivable Specialist

BETHANY BRASHEARS

***************@*****.*** 931-***-**** Murfreesboro, TN 37128

Summary

Prepares and distributes statements to customers while maintaining comprehensive, accurate records. Accustomed to answering questions, providing information and resolving concerns. Good communication, organizational and multitasking abilities.

Efficient billing professionalf pursuing a [Job Title] opportunity to utilize expertise in payment processing and account reconciliation. Focused and productive with a commitment to perpetuating the [Company] values through hard work and dedication.

Skills

Quickbooks Mastery

Account Collections

Customer Communication

Billing Statement Management

Spreadsheet Management

Payment Transactions

Account Management

Quickbooks

Security Procedures

Accounting Support

Data Entry

Bookkeeping

Purchasing

Customer Service

Experience

FedEx Freight Lewisburg, TN

Billing Clerk

08/2000 - 10/2012

Prepared periodic reports detailing accounts receivable status.

Provided assistance to Accounting Department staff during month-end close process.

Maintained accounting ledgers by verifying and posting account transactions.

Enforced compliance with organizational policies and federal requirements regarding confidentiality.

Processed invoices and payments accurately and promptly.

Developed strong professional rapport with vendors and clients.

Answered customer invoice questions and resolved issues discovered during invoicing and collection process.

Performed filing duties including sorting incoming mail, maintaining filing system, and organizing documents.

Processed invoice payments and recorded information in account database.

Developed processes to improve efficiency and accuracy of billing process.

Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.

Prepared bills, invoices, and bank deposits as needed.

Assisted with other administrative tasks as assigned.

Reviewed customer files to make sure all documentation was complete and accurate.

Checked figures, postings, and documents for accuracy.

Answered customer questions to maintain high satisfaction levels.

Performed data import, scanning or manual keying processes to verify invoice accuracy.

Managed all payments processing, invoicing and collections tasks.

Investigated and responded to customer inquiries related to billing issues.

Participated in workshops, seminars, and training classes to gain stronger education in industry updates and federal regulations.

Collected, posted and managed patient account payments.

Leveraged billing systems and tools to prepare and distribute customer invoices based on billing criteria.

Identified needs of customers promptly and efficiently.

Recognized by management for providing exceptional customer service.

Exceeded customer satisfaction by finding creative solutions to problems.

Completed day-to-day duties accurately and efficiently.

Understood and followed oral and written directions.

Worked with cross-functional teams to achieve goals.

Provided excellent service and attention to customers when face-to-face or through phone conversations.

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Maintained open communication with team members and stakeholders, resulting in successful project outcomes.

Edward Jones Lewisburg, TN

Administrative Assistant

03/2004 - 12/2004

Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.

Conducted research online using search engines such as Google or Yahoo!

Developed project plans for various tasks assigned by upper management.

Answered customer questions to maintain high satisfaction levels.

Researched discrepancies between customer invoices and payments received.

Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.

Reviewed legal claims for accuracy and issues.

Managed all payments processing, invoicing and collections tasks.

Prepared monthly financial reports for management review.

Computed credit terms, discounts and shipment charges for goods or services to complete billing documents.

Completed quality assurance reviews of practices and billing histories.

Managed account receivables to maintain payments within net terms.

Processed invoice payments and recorded information in account database.

Managed numerous client accounts to track and collect money owed.

Education and Training

Columbia State Community College Columbia, TN

Some College (No Degree) in Accounting And Business Management

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