Branch Operations, Factory head, General Manager
Resume:
ATUL SAXENA
JAIPUR, ******
*****************@*****.***
Summary
Experienced in managing branch operations, leading teams, and driving business growth. Excel at streamlining processes, improving customer satisfaction, and fostering positive work environment. Strong background in strategic planning and performance improvement.
Experiences :
presently working with Savi Exports, looking after factory 's operation, production and sales / merchandising head .
Worked with Kish House as General Manager Sales / Operation, its Kolkota based company with group of companies .
I am responsible for increasing the sales, cost cutting, production, communications with different buyers and all related activities for company’s Growth .
BRANCH HEAD, 04/2005 - 07/2025
SUMITOMO CORPORATION JAPAN - JAIPUR
HANDLING ALL SUPPLIERS ISSUES REGARDING QUALITY, PRODUCTION, SHIPMENT STATUS, COMMUNICATION WITH BUYERS, PROBLEM SOLVING AT ANY END .
Collaborated with team members to achieve target results.
Identified issues, analysed information and provided solutions to problems.
Engaged with customers to better understand needs and deliver excellent service.
Resolved customer queries and problems using effective communication and providing step-by-step solutions.
Handled customer concerns and escalated major issues to supervisor.
Senior Quality Executive, 02/2001 - 03/2005
IMPULSE INC - GURGAON
Maintained detailed records of quality audits, findings, and corrective actions taken.
Analysed production data to identify trends and implement improvements in quality control processes.
Implemented stringent quality control measures to minimise defects in final products.
Rejected or discarded products, materials and equipment not meeting specifications.
Notified supervisors of production problems and assisted with remediation.
FINISHING INCHARGE, 01/1999 - 01/2001
VIKRAM OVERSEAS LTD
Collaborated with team members to achieve target results.
Managed complaints with calm, clear communication and problem-solving.
Achieved service time and quality targets.
Skills
Quality control
Production analysis
Shipment coordination
Education
1998 DAYAL SINGH
Bachelor of Arts B.A.
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