Operations Executive Assistant & Project Coordinator

NTSWAKI MARYJANE KGOMOSOTHO

Mobile: +27-61-588-**** Email: *********@******.*** Location: Gauteng, South Africa

(Remote Available)

PROFESSIONAL SUMMARY

Results-driven Operations Executive Assistant and project coordinator with extensive experience in fast-paced operational environments, business administration, and stakeholder management. Proven track record of eliminating bottlenecks, building workflows, and keeping cross-functional execution on track without constant oversight. Adept at managing project dashboards, enforcing accountability, and scaling digital platforms. Brings a strong foundational background in psychology and executive support to drive operational excellence, optimize processes, and ensure zero dropped deliverables for high-growth enterprises. CORE COMPETENCIES & SKILLS

● Operations & Project Management: Workflow optimization, SOP creation, blocker resolution, task tracking, deliverable tracking, cross-functional coordination.

● Tools & Platforms: ClickUp, Notion, Airtable, Google Workspace, Microsoft Office Suite, project dashboards.

● Administrative & Financial Control: Process improvement, calendar and meeting management, action item tracking, meeting minutes, basic financial administration, and reporting.

● Stakeholder & Team Leadership: Accountability enforcement, vendor and partner relations, client onboarding, remote team support, conflict resolution. PROFESSIONAL EXPERIENCE

AddProp Property Management Systems Executive Admin & AddProp Manager January 2025 – July 2026

● Directed daily operational execution to ensure high business efficiency, maintaining strict oversight of complex scheduling requirements and deliverables.

● Managed onboarding workflows for new distributors and users, enforcing meticulous inventory control and tracking operational metrics.

● Coordinated large-scale business seminars, online travel, transportation bookings, and accommodation logistics.

● Served as the central frontline contact, maintaining strategic relationships with partners, sponsors, and key platform users.

TECHila Law Consulting Office Manager

November 2022 – December 2025

● Managed core office operations, facilities, and critical document archiving systems for management and consultants.

● Oversaw financial administration functions including client invoicing, expense tracking, and petty cash reconciliation.

● Handled HR support functions including new staff onboarding, orientation coordination, and attendance tracking.

● Acted as primary frontline contact for client onboarding, resolving complex queries efficiently under high-pressure conditions.

Quality Growth International Executive Assistant February 2018 – January 2020

● Maintained exceptional office administration standards and served as the central point-of-contact for operational queries and conflict resolution.

● Assisted the Managing Director in coordinating company activities, ensuring regulatory compliance, and managing progress reporting.

● Provided high-level administrative care to high-profile company clients to ensure long-term retention and seamless relations.

Clè Properties Personal Assistant to the Branch Manager January 2016 – April 2017

● Organized executive meetings, captured precise action items, notes, and minutes.

● Managed complex travel itineraries, accommodation bookings, and compliance-related documentation.

● Monitored branch communications, managed switchboard operations, and drafted professional correspondence on behalf of management. EDUCATION & CERTIFICATIONS

● Applied Psychology for a Professional Context University of South Africa

● Biblical Leadership Studies Christian Family Church International Bible College

(2020)

● Practical Ministry Christian Family Church International Bible College (2017)

● National Senior Certificate (Matric) Die Hoërskool Langenhoven, Pretoria (2013) PROFESSIONAL REFERENCES

● Nyiko Nkuna Technical Manager, Quality Growth International & AddProp Email: ******@*******.**.** Cell: 084-***-****

● Otilia Gerrick CEO, Clè Properties

Email: ******@*************.**.**

● Keketso Kgomosotho Founding Director, TECHila Law Consulting Email: *******@**********.*** Cell: +43-660-*******

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