Coordinator
Resume:
SUMMARY
***********@*******.***
Chicago, IL
University of South Florida
Bachelor of Arts in Communications-
Athletic Scholarship NCAA Division I
Volleyball
Education
Areas of Expertise
ELYSE PANICK
Detail-oriented professional with 7+ years of experience in project coordination, administrative support, scheduling meetings and cross- functional team communication. Skilled in Salesforce CRM and reporting, with experience managing client and internal communications to support efficient day-to-day operations. Former NCAA Division I student-athlete known for discipline, strong organization, and performance in fast-paced, high-pressure environments.
Work Experience
NCSA College Recruiting
Member Support Coordinator
Coordinate daily operational support for 500+ clients ensuring timely responses, accurate account management, and consistent service delivery. Serve as a primary point of contact between clients and internal teams, managing communication regarding updates, account issues, and service changes. Maintain accurate client records in Salesforce CRM to support reporting, tracking, and service continuity.
Identified at-risk clients and implemented targeted outreach strategies to improve client retention.
Support billing inquiries, account adjustments, and escalations while maintaining confidentiality and compliance standards.
Partner with operations, marketing, and leadership teams to improve client experience and streamline internal processes.
Assist with service improvement initiatives by identifying workflow gaps and supporting implementation of updated procedures.
July 2021 – May 2026
Contact
@Elyse-Panick
Client Operations
Administrative Support
Salesforce CRM
Project Coordination
Scheduling & Calendar Management
Customer Service / Client Support
Data Entry & Reporting
Cross-Functional Collaboration &
Communication
Key Achievements
Improved client intake and follow-up processes, resulting in faster response times and increased client satisfaction.
Supported troubleshooting and issue-resolution initiatives, helping reduce repeat client inquiries and improve overall service efficiency. 1st Alliance Volleyball Club
Head Coach
Nov 2017 – Nov 2019
Planned and managed practice schedules, events, and team activities while balancing multiple priorities.
Led and developed athletes, building accountability, structure, and performance- driven culture.
Communicated with parents and program leadership regarding scheduling, updates, and logistics.
Created a structured and positive team environment focused on development and engagement.
Joyce Family Chiropractic and Wellness
Marketing Manager
Feb 2018 – Sept 2018
Coordinated marketing and administrative initiatives across social media and in-office communications.
Managed content schedules and timelines to ensure consistent execution of marketing campaigns.
Collaborated with management team to align marketing efforts with business goals and customer outreach.
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Member Support Assistant- Part time August 2018- July 2021
Contact this candidate