Information Management & Administrative Support

Sarra Belhassen

***** ***** **** ***, *** Antonio, Texas, USA

Phone: +1-210-***-**** Email: *****-*********@*******.*** Professional Summary

Detail-oriented Information Management professional with an Associate Degree in Information Management and experience in administrative support, records management, data entry, and document control. Skilled in maintaining accurate records, managing databases, preparing reports, and supporting daily office operations. Proficient in Microsoft Office Suite and recognized for strong organizational, communication, and problem-solving abilities. Dedicated to delivering efficient, high-quality administrative support in fast-paced environments. Core Skills

Information & Records Management, Data Entry & Database Management, Document Control & Filing Systems, Administrative Support, Microsoft Office, Report Preparation, Customer Service, Information Organization, Communication, Time Management, Attention to Detail, Teamwork & Problem Solving.

Professional Experience

Administrative Assistant – Tunisie Leasing (Jan 2004–Feb 2006)

• Managed records and filing systems.

• Entered and verified database information.

• Prepared reports and correspondence.

• Coordinated with customers and departments.

• Supported office operations and scheduling.

• Maintained confidentiality.

Telemarketing Assistant – Teleperformance (Mar 2006–Dec 2007)

• Conducted outbound calls.

• Maintained CRM records.

• Responded to customer inquiries.

• Scheduled appointments and generated leads.

• Met performance targets.

Statistical Data Processing Officer – National Institute of Statistics (2008–2009)

• Collected, processed, and validated statistical data.

• Prepared reports and summaries.

• Ensured data quality and confidentiality.

• Coordinated reporting deadlines.

Education

Associate Degree in Information Management, Higher Institutes of Technological Studies, Tunisia (2007)

Languages

English, French, Arabic

References

Available upon request.

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