Compassionate ABA and Beauty Customer Specialist
Resume:
Michyla Moran
Dedicated and compassionate professional with Applied Behavior Analysis
(ABA), education, customer service, and retail. Skilled in building positive relationships, implementing individualized programs, collecting accurate data and delivering exceptional customer experiences. Bilingual in English and Spanish with strong communication, organization, and teamwork skills. 240 Paddlewheel Dr
Vallejo, CA 94591
moranvega.michyla@icloud.c
om
EXPERIENCE
Ulta Beauty, Napa CA — Beauty Advisor/ Task Associate August 2022- July 2026
● Delivered exceptional customer service by assisting guests with product selection, beauty recommendations, and locating merchandise.
● Built product knowledge around skincare,cosmetics, hair care, and fragrance to provide personalized recommendations.
● Maintained visually appealing sales floor by stocking shelves, replenishing merchandise, and executing planograms according to company standards.
● Processed shipments, organized inventory, and ensured accurate product placement and stock levels.
● Operated the cash register, handled transactions, returns, and loyalty program enrollments with accuracy.
● Collaborated with team members to ensure efficient store operations and deliver a positive guest experience.
Right At School (Suisun Elementary), Suisun CA — Program educator
July 2025 - May 2026
● Supervised groups of elementary students in a safe and engaging after school program.
● Planned and led educational, recreational, and enrichment activities that promoted learning creativity, and social development.
● Fostered positive relationships with students, families, school staff, and coworkers through effective communication.
● Monitored student behavior and implemented positive behavior management strategies to maintain a supportive environment
● Assisted with attendance tracking, student check-in/check-out procedures, and ensured compliance with program safety policies.
● Supported students with homework, academic enrichment, and social-emotional learning activities.
● Maintained a clean, organized, and inclusive environment while ensuring the health and safety of all participants.
● Collaborated with team members to deliver high-quality programming and provide excellent customer service to families. Taco Bell, Hercules CA— Crew Member
May 2020- July 2022
● Provided friendly and efficient customer service in a fast-paced environment.
● Took customer orders accurately using the point-of-sale (POS) system and handled cash and card transactions.
● Prepared food and beverages according to company recipes and SKILLS
● Interpersonal &
Communication:
Active Listening,
De-escalation
Techniques, Parent &
Caregiver
Collaboration,
Interdisciplinary
Teamwork.
● Retail & Client
Relations: Product
knowledge (Skincare,
Cosmetics, Haircare),
Inventory
Management, Visual
Merchandising
● Food Service &
Hospitality: Food
preparation, Food
Safety & Hygiene
Standards, Order
Processing,
Cleanliness &
Sanitation, POS
System Operations
CERTIFICATIONS
● Registered Behavior
Technician(RBT)
Training: Completed
40-hour
comprehensive
training curriculum
(May 2026)
● CPR/AED & First Aid
Certification: National
CPR Foundation (valid
from April 22,2025-
April 22,2027)
LANGUAGES
● English: Native/
food safety standards.
● Maintained cleanliness and organization of the dining area, kitchen, and workstations.
● Restocked ingredients, supplies and packaging to ensure smooth operations.
● Worked as part of a team to complete orders quickly and maintain high customer satisfaction.
● Assisted with opening and closing duties, including cleaning equipment and stocking inventory.
● Followed health, safety and sanitation guidelines. Planet Popcorn, Oakland Coliseum & Santa Clara Levi’s Stadium — Cook/Cashier
August 2017- August 2019
● Delivered fast, friendly customer service in high-volume, fast-paced stadium environments during major sporting events and concerts with thousands of attendees.
● Prepared and served stadium concessions ( popcorn, snacks, and beverages in strict compliance with food safety, quality control, and sanitation guidelines.
● Operated POS systems accurately to process high volumes of cash and card transactions efficiently under peak rush conditions.
● Managed inventory restocking and station prep to ensure continuous product availability and seamless operations during live events
● Maintained a clean, organized, and sanitary workstation throughout shifts and excited thorough closing procedures post-event.
EDUCATION
Hercules High School, Hercules CA — High School Diploma August 2016- June 2020
● Graduated with high school diploma
City College of San Francisco, San Francisco CA
August 2020- PRESENT
● Relevant coursework: Criminal Justice, Criminal law, Constitutional law, Criminology, Ethics in Criminal Justice, and Sociology
● Developed knowledge of the criminal justice system, legal procedures, public safety, ethics, and effective communication
● Strengthened critical thinking, research, and analytical skills through coursework and case studies.
Bilingual Proficiency
● Spanish: Intermediate/
Professional working
Proficiency
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