Part-Time Retail Store Manager

ANGEL R DOGANS

***********@*****.*** / 973-***-****

HILLSIDE, NJ 07205

SUMMARY

To obtain employment with an organization that would challenge my managerial & customer service skills in an environment that promotes growth and future development. Customer-oriented Store Manager offering over 20+ years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

SKILLS

Energetic Calm under pressure Multitasker Punctual

Fast Learner Creative Pleasant Adaptable

EXPERIENCE

Store Manager/ Pandora/ Short Hills 06/2022-Present

Ensure that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.

Opening and Closing the Store

Hiring training, supervising, and evaluating employee.

Preparing employee work schedules.

Addressing employee disputes, questions, and concerns.

Ensuring all staff adhere to safety standards, company policies, and procedures.

Managing and accounting for all money- handling procedures.

Ordering, recording, and managing inventory.

Ensuring the shop is adequately stocked, clean, and visually appealing

Store Manager / Johnson & Murphy / Bridgewater Mall 07/2019 -06/2022

Opening and Closing Store

Train and develop sales associates in products selling techniques and procedures

Maintain organized, presentable merchandise to drive continuous sales

Implement selling techniques for recommending accessories and complementary items

Apply security and loss prevention training toward recognizing risk and reducing store theft

Analyze and proceed returns, assist customers with finding alternative merchandise to meet their needs

Manage associates and store schedules.

Store Manager / Bath & Body Work - Livingston, NJ 08/2018 - 07/2019

Hire and train new employees, including selecting seasonal workers to hire permanently. Also conduct performance reviews and handle employees with poor performances or attendances.

Enforce company policies and procedures through implementing a three -strike system to promote professionalism.

manage multiple product presentations

.

Stores Manager / Coach Handbag/ Newark Liberty Airport, - Newark, NJ

11/2013 - 08/2018

• Conduct training on an as needed basic to meet company needs

• Continually motivate associate by encouragement, sales contests

• Support use of systems to track key sales performance

• Supervision of 7 associate

Store Manager / CACHE / Woman Clothing Store. Willow brook 04/2005-11/2013

• Meet and exceed profitability objective for the company

• Ensure high levels of customer satisfaction, ensure all associate performance standards are met and exceeded

• Supervision of 15 associates

• Store volume 3 million.

Store Manager / AVENUE, Plus Size Woman Clothing Store - Elmwood Park 01/1998 - 04/2005

• Oversee work of associate and merchandise

• Work with staff to develop, and layout final floor plans

• Correspondence, memos, and reports, schedule, maintenances, copying

• Implement training for new recruits

• Manage heavy seasonal in store traffic

•Function as store timekeeper

• Provide backup assistance to other stores

•Cheerful and helpful with customer and colleagues

•Store volume 2 million.

Store Manager / Casual Corner Group - Staten Island, NY

5/1995 - 01/1998

• Merchandising, training, and scheduling of staff

• Customer relations markups/down, and all other duties

• Implemented training course for new recruits- speeding profitability

• Implement inventory procedures and organized back stock room of 20.000 units.

Store Manager / Bebe short Hills Mall - Short Hills, NJ

06/1994 - 05/1995

Recruited, trained on board hirer, set up store for the opening

• Led coached and mentored 12 store associates in a as need, assuming heavy seasonal in store training, assist other location

Increase sales results and moved store from worst sale performing to top sales performing in a 6-month period

• Managed Financial Controls through inventory and adjustments.

• Hired and trained new employees, including selecting seasonal workers to hire on a permanently

Also conducted performance reviews and handled employee with poor performance or attendance

• Enforced company policies and procedures through implementing three-strikes systems to promote professionalism.

EDUCATION AND TRAINING

Elizabeth High School, Essex County College - Elizabeth, Newark, NJ 01/1980

Business Management Course

REFERENCES

REFERENCE: Business and person references are available upon request.

INTERESTS

Running gardening computers.

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