Leasing and Assistant Operations Manager

Isabella Dunlap

Houston, TX ***************@*****.*** 832-***-****

EDUCATION

University of Houston 2021 – 2022

Business Management

Houston Community College 2020– 2021

Business Management

Lamar High School 2016-2020

High School Diploma

Relevant Coursework: Marketing, Management, Entrepreneurship, Economics PROFESSIONAL EXPERIENCE

TD Homes Houston, TX

Leasing Agent April 2024 – Present

• Served as a key liaison between property owners and prospective tenants, ensuring seamless communication and professionalism throughout the leasing process

• Conducted property tours, highlighting features and addressing client concerns to maximize lease conversion rates

• Drafted and reviewed lease agreements, ensuring compliance with legal standards and company policy

• Managed applicant screening, background checks, and document verification with a focus on accuracy and data security

• Maintained up-to-date listings across platforms and CRM systems to ensure optimal visibility and lead tracking

• Delivered consistent follow-up and relationship management, increasing tenant retention and satisfaction

Ferns Art Gallop Houston, TX

Assistant Manager August 2024 – September 2024

• Coordinated logistics for art exhibitions, including installation planning, vendor communications, and event execution

• Oversaw daily gallery operations, including scheduling, team tasking, and inventory management of artwork and materials

• Led digital initiatives to update and maintain the gallery’s online presence, including web design edits and content management

• Executed targeted email and social media marketing campaigns to drive foot traffic and enhance brand engagement

• Supported business development by engaging with clients, artists, and local partners to cultivate long-term relationships

• Ensured the gallery maintained a polished and welcoming environment aligned with brand and curatorial standards

Candelari’s Pizza Houston, TX

Server January 2023 – December 2023

• Delivered fast, friendly service in a high-volume dining environment, ensuring a positive guest experience

• Maintained strong menu knowledge to answer questions and upsell food and beverage items effectively

• Managed multiple tables during peak hours while staying organized and composed

• Collaborated with kitchen and bar staff to ensure smooth, timely service and order accuracy

• Maintained cleanliness and adhered to all food safety and sanitation standards INTERESTS AND SKILLS

Customer service, Sales and upselling, Property leasing, POS systems, Cash handling, Microsoft Excel and Word, Time management, Digital marketing, Team training

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