Leave & Accommodation Case Coordinator
Resume:
H R C O O R D I N A T O R
S Y M O N E H A R D E N
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FMLA Administration
ADA Interactive Process
Reasonable Accommodations Leave of Absence
(LOA) Management
State Paid Family & Medical Leave Programs
Workday HRIS
Medical Documentation Review
Return-to-Work Coordination
HR Compliance
Case Management
Multi-State Employment Laws
Audit Readiness & Documentation
HR Policy Interpretation
Microsoft Office Suite/ Excel
HR Case Management Systems
Leave Administration Platforms
HRIS Reporting
Leave and Accommodation Specialist with 5+ years of experience administering FMLA, ADA accommodations, state leave programs, and non- FMLA medical leaves in a complex, multi-state environment. Demonstrated expertise managing the ADA interactive process, reviewing medical documentation, ensuring regulatory compliance, and providing employee- centered support. Skilled at balancing employee advocacy with organizational risk management while maintaining strict confidentiality. S K I L L S
Professional Summary
E D U C A T I O N
Prairie View A&M University
2013 - 2016
B.S. IN CRIMINAL JUSTICE; PSYCHOLOGY
E X P E R I E N C E
AMAZON
AMAZON
JUNE 2021 - PRESENT
MARCH 2019- JUNE 2021
LEAVE AND ACCOMMODATION SPECIALIST (REMOTE)
Administer 100+ concurrent leave and accommodation cases involving FMLA, ADA, state paid family leave programs, workers' compensation coordination, and non- FMLA medical leaves.
Determine employee eligibility for leave programs and issue required federal, state, and company notices within mandated timelines.
Manage the full ADA interactive process, including intake, medical documentation review, accommodation assessment, implementation, and ongoing monitoring. Coordinate concurrent leave programs to ensure proper job protection, benefit continuation, and payroll alignment.
Maintain detailed and legally defensible case documentation supporting audits, compliance reviews, and employee appeals.
Conduct leave and accommodation compliance reviews to identify risks and ensure adherence to federal, state, and local regulations. Educate managers and employees on leave rights, accommodation processes, and return-to-work procedures.
HR LEAVE AND BENEFITS COORDINATOR (REMOTE)
Supported administration of employee leave programs across multiple states, including FMLA, personal leave, parental leave, and medical leave requests. Assisted in managing accommodation requests and supporting the ADA interactive process.
Coordinated employee communications regarding leave status, benefits continuation, and return-to-work requirements.
Maintained accurate records in Workday and ensured timely case updates. Collaborated with HR, payroll, and benefits teams to resolve employee issues. Handled confidential employee information while ensuring adherence to company policies and privacy requirements.
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MASTERS IN EDUCATION
Prairie View A&M University
2017 - 2018
C E R T I F I C A T E S
SHRM Certified Professional (SHRM-CP)
Professional in Human Resources (PHR)
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