Technical Writer and AI Documentation Specialist

YUSUF POLADIN

********@*****.*** 703-***-**** Sterling, VA U.S. Citizen

Profile

Versatile writer with demonstrated success in both professional documentation and creative writing. Experienced in working alongside subject matter experts in technical settings. Adept in audience analysis techniques across an array of writing categories. Skilled in creating narratives. Proficient with Microsoft Office Suite, Jira, Confluence, and GitHub. Working knowledge of Adobe Creative Cloud and FrameMaker, LaTeX, Java, XML, and HTML.

Education

• M.F.A. in Creative Writing – Rutgers University-Camden, 2023

• B.A. in Professional and Technical Writing – Virginia Polytechnic Institute and State University, 2020

• B.A. in Creative Writing – Virginia Polytechnic Institute and State University, 2020

Experience

Simon, Choi & Tuohy – Technical Writer (May 2025 – May 2026)

• Drafted and revised legal documentation for employment-based immigrant and non-immigrant petitions (EB-1, NIW, O-1, etc.)

• Conducted thorough research and worked closely with clients to create meticulous, persuasive, and sincere letters of petition.

• Wrote approachable user documentation to assist clients in interacting with the upload portal and Filevine web interface.

• Maintained consistent terminology, formatting, and structure across all content.

• Composed, organized, and filed in-depth and convincing petitions for foreign nationals seeking temporary and permanent visas.

Innodata Inc. – Generative AI Associate (Oct 2023 – May 2025)

• Created and edited user documentation consisting of clear, structured, step-by-step instructions supported by screenshots and examples as training materials (tutorials, standard operating procedures, guides, etc.).

• Assessed and edited AI model outputs for factual accuracy, grammatical correctness, and adherence to APA style guidelines.

• Collaborated closely with cross-functional teams in order to create data sets regarding AI performance.

• Ultimately enhanced the ability of the model to respond to user queries usefully, safely, and in a natural voice.

Rutgers University-Camden – English Composition Instructor (Aug 2021 – May 2023)

• Created lesson plans, assignments, and instructional guides regarding academic research, interview preparation, audio/video editing, and more.

• Taught and prepared lecture materials to be academically challenging yet accessible to undergraduate students.

• Gave thorough feedback on essay assignments, ultimately encouraging and empowering students to write meaningfully and effectively in academic environments.

Virginia Tech Network Infrastructure & Services - Technical Writer Internship (May 2019 – Aug 2019)

• Created and edited standard operating procedures and project outlines for the software development team including schedules, strategies, and objectives which were used to complete successful tests on the University’s AWS hosted cloud infrastructure.

• Drafted technical reports outlining the processes and results of cloud testing, translating engineering updates into digestible user documentation, which were referenced for subsequent trials.

• Composed professional memorandums for interdepartmental communications regarding engineering developments.

• Wrote and edited documents contextualizing and detailing the department’s work according to timelines.

• Generated a large collection of records, indexes, and guides, which were then used to inform subsequent testing strategies.

• Worked closely with subject matter experts to develop accurate documentation.

Summary of Skills

• Redrafted documents to render them more coherent and comprehensible to various audiences (clients, managers, etc.) while highlighting audience priorities and enhancing their accessibility.

• Collaborated with authors to improve grammar, style, compliance, and readability while retaining consistent voice.

• Created User Interface Copy using HTML to ensure documentation stayed synced with product evolution and UI changes.

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