Logistics and Customer Service Specialist

Ameenah Rice

Phone: 828-***-****

Email: *************@*****.***

Open to relocation Flexible schedule

Professional Summary

Detail-oriented and reliable professional with experience in customer service, warehouse operations, payroll, HR support, and remote work environments. Strong communication skills, data handling ability, and experience operating warehouse equipment. Proven ability to work in fast-paced settings while maintaining accuracy and professionalism.

Skills

Customer Service, Data Entry & Analysis, Warehouse Operations, Inventory Management, Payroll Support, HR Assistance, Remote Work, Communication Skills, Problem Solving, Time Management, Stand-Up Forklift, Single & Double Pallet Jack, Safety Compliance Work Experience

Target Distribution Center – Newton, NC

Receiver (2024 – 2026)

Operated stand-up forklift, single pallet jack, and double pallet jack. Managed incoming inventory and ensured accurate storage and documentation.

Conduent (Remote)

Customer Service Representative (2023 – 2024)

Handled customer inquiries, resolved issues, and provided professional support in a remote environment while maintaining performance metrics. BlackbeltHelp (Remote)

Customer Service Agent (2023 – 2024)

Provided technical and customer support, resolved tickets, and maintained strong communication with users.

JBS Foods – Lenoir, NC

Warehouse Associate (2022 – 2023)

Used pallet jack to move inventory, maintained warehouse organization, and supported shipping/receiving operations.

Gerresheimer Glass – Morganton, NC

Packer (2022 – 2023)

Packed products efficiently, ensured quality standards, and worked on production lines. MDI – Hickory, NC

Warehouse Worker (2021 – 2022)

Operated pallet jack, handled inventory, and assisted with warehouse logistics. Various Employers

Payroll & HR Support (2020 – 2021)

Assisted with payroll processing, employee records, onboarding, and general HR administrative tasks. Education

John F. Kennedy High School – Waterbury, CT

High School Diploma (Estimated Graduation: 2021)

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