Allison Hefner
Jonesboro, AR *****
***************@*****.***
Professional summary
Willing to learn new things, great listener and learner, Quickly adapt to the work environment. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Self-Motivated
Staff supervision
First Aid/CPR
Data Entry
Good Telephone Etiquette
Dependable and Responsible
Critical Thinking
Multitasking Abilities
people person
Work history
March 2024 - Current
Riceland Foods - Jonesboro
Scale Operator
Communicated with operators to share information related to product.
Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
Inspecting trailers
paperwork for incoming delivery's
catch and sew bags
robot operator when needed
print labels
January 2023 - February 2024
Dollar General - Jonesboro
Assistant Manager
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Engaged with customers to gather feedback, using insights to improve service and product offerings.
Implemented loss prevention strategies, significantly reducing shrinkage.
Developed strong working relationships with staff, fostering a positive work environment.
January 2022 - Current
Home Health Services - Jonesboro
Pca
Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
Monitored vital signs and reported changes in patient condition to medical professionals promptly.
Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
Assisted patients with daily living activities, promoting independence and wellbeing.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Maintained clean and safe environment to promote patient safety and comfort.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Documented patient information and care activities in electronic health record.
Helped patients with self-feeding and assisted feeding, based on individual needs.
July 2020 - January 2022
Peco Foods - Pocahontas
Debone
Reduced waste through proper handling and utilization of meat products during the deboning process.
Maintained a high level of safety by adhering to company guidelines and industry standards for equipment use and sanitation.
Strengthened workplace relationships by actively participating in team-building activities and supporting fellow debone line workers in their respective tasks when needed.
Developed strong hand-eye coordination skills through precise cutting techniques, leading to increased speed without sacrificing accuracy or safety.
Optimized work area organization for greater efficiency and ease of access to necessary tools and equipment.
Cut product into correct sizes and arranged in trays for packaging.
Cleaned and maintained equipment used in cutting and trimming, complying with hygiene and sanitation standards.
Cut meats to customer specifications and answered questions about specialty products.
April 2014 - November 2017
Fred's - Jonesboro
Shift Manager/Key Holder
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Exercised composure under pressure and in escalated customer service scenarios.
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Checked building to confirm maintenance and cleaning met code and regulations.
Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
Managed inventory levels, ensuring adequate stock for smooth business operations and minimizing waste.
Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
Monitored employee performance, providing constructive feedback and coaching to foster professional growth.
Counted registers and cleaned and secured shop at end of shift.
Developed professional relationships to improve retention of key customers.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Examined incoming inventory, merchandised shelves and prevented shrinkage.
Marked-down clearance items and relocated merchandise to proper store areas.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
May 2014 - June 2019
McAllister's Deli - Jonesboro
Cashier Team Lead
Communicated with customers and team members to solve problems.
Restocked and organized merchandise in front lanes.
Processed both cash and card purchases and returns.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Provided backup support during high traffic periods by stepping into cashier roles when necessary.
Monitored areas for security issues and safety hazards.
Operated POS cash register and equipment to collect payments.
Quickly and accurately counted drawers at start and end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Worked with floor team and managers to meet wide range of customer needs.
Learned duties for various positions and provided backup at key times.
Maintained current knowledge of store promotions and highlighted sales to customers.
Processed refunds and exchanges in accordance with company policy.
Education
April 2014
Jonesboro high school Jonesboro