Case management Aide
Resume:
Jessica Frakes
CANA Certified Crematory Operator
Thornton, CO 80233
********@*****.***
Professional Summary
I am looking for a career with a company that values its employees as much as it does the customers who make it thrive. A place where growth and opportunity are true. A place where I can excel, learn and challenge myself that benefits both the company and myself. Willing to relocate to: South Dakota - South Carolina Authorized to work in the US for any employer
Work Experience
Case Manager Aide
Intervention, Inc.-Henderson, CO
April 2025 to Present
• I am currently a Case Manager Aide, promoted in October of 2025 from my former position Community Corrections Specialist II, and have been a Community Corrections Specialist Shift Lead as. well.
• I am a strong leader for CCS staff
• I am consistent in applying policy but still maintain compassion and empathy
• I am knowledgable in community Corrections with just over 3 years experience in the field
• I am a quick learner, a patient teacher and a problem solver which are integral componants of not only the CCS position, but for community corrections as well. Lead Crematory Operator
All States All Vets-Denver, CO
January 2024 to March 2025
Responsibilities include but are not limited to:
• double-checking paperwork for every decedent prior to cremation to make sure all pertinent information is correct and present
• handling every decedent with care and dignity
• handling deceased remains in an ethical and safe manner
• processing cremated remains and properly labeling the urn
• light maintenance on the machines as needed or notifying manager of repairs needed
• keeping crematory clean and presentable
• boxing and shelving new decedents as they arrive
• performing cooler audit to ensure decedent locations within the cooler are accurate
• logging cremation information for every decedent after cremations have finished
• using power lift to move decedents within the cooler Lead Community Corrections Specialist
Intervention Community Correction Services-Henderson, CO April 2022 to January 2024
Primary duties include:
• Monitoring resident activity within the community
• conducting head counts and walk-throughs of the facility and grounds
• conducting searches of residents, resident property and resident living quarters
• relaying to case managers and program supervisor concerns about residents or their behavior
• make a daily task sheet for the Community Corrections Specialist I was tasked with overseeing
• issue written incident reports on residents when they are in violation of the rules and standards of both the facility and/or their placement at the facility Scale house Attendant
Waste Management, Inc-Aurora, CO
October 2017 to February 2018
Primary was to properly figure square yardage to charge customers before entering landfill.Also had to properly locate on computer and charge customers with accounts as they came in. Crematory Operator
Service Corporation International-Wheat Ridge, CO
February 2015 to June 2017
Technician
Waste Management, Inc-Henderson, CO
October 2013 to January 2015
Aggregate/Asphalt scale house attendant
Martin Marietta Materials Inc-Denver, CO
June 2012 to August 2013
Construction - Residential & Commercial/Office
Customer Service Representative
PC&F-Circle K
December 2011 to October 2012
Colorado 80233
Retail
Mechanic
First Transit-Commerce City, CO
May 2004 to June 2011
Automotive and Parts Mfg
Sales Associate
Seven Eleven Convenience Stores-Thornton, CO
August 2003 to August 2004
Vendor Screener
Air Serv-Denver, CO
July 2002 to July 2003
Apprentice
Evergreen, CO
March 2002 to June 2002
Construction - Industrial Facilities and Infrastructure United Parcel Service-Commerce City, CO
January 2002 to March 2002
Dishnetwork-Thornton, CO
July 2001 to October 2001
Customer Service
Safeway Food and Drug-Thornton, CO
September 2000 to July 2001
Front Desk Attendant
AMF Northglenn Lanes-Northglenn, CO
December 1998 to June 2000
Education
Automotive Technology (Certification)
Bollman Occupational Center-Thornton, CO
August 1999 to May 2001
High school diploma or GED
Skills
• Brake Repair
• Phone etiquette
• Forklift
• Dog walking
• Vehicle Maintenance
• Animal welfare
• Automotive
• Cremation Srevices
• Security
• Bus Driving
• Filing
• Automotive Repair
• Industrial equipment
• Workplace health and safety regulatory compliance
• Fleet management
• Google Docs
• Inventory management
• Load & Unload
• Mechanical knowledge
• Interviewing
• Pet sitting
• Team management
• Moving
• Communication skills
• Pet care
• Driving
• Time management
• Diesel engine repair
• Customer Service
• Wastewater
• RETAIL SALES
• RECEPTIONIST
• Oil Change
• Heavy lifting
• Alternative dispute resolution
• Commercial Driving
• Customer support
• Math
• Microsoft Powerpoint
• Animal care
• Mechanic Experience
• Leadership
• First aid
• Answer Phones
• Computer literacy
• Supervising experience
• Janitorial experience
• Microsoft Outlook
• Inside sales
• Animal handling
• Writing skills
• Data entry
• Microsoft Word
Languages
• English
Certifications and Licenses
CDL
Driver's License
Cremation Certification
March 2024 to March 2029
I am individually certified as a crematory operator through CANA(Crematory Association of North America)
CDL Class B
May 2004 to October 2022
CDL class B with p2
Motorcycle License
Air Brake Endorsement
Additional Information
Work Skills:
• Customer Service
• Answer Phones
• Review legal documents
• Automotive repair
• Preventative maintenance on busses
• Microsoft Office - Excel and Word
• Problem Solving
• Load trucks
• Run cash drawers
• Class B CDL
• Cremation of both people and animals
Contact this candidate