Versatile Customer Service and Support Professional

Jordyn Isley

Greensboro, NC ***** +1-336-***-**** **********@*****.***

Work Experience

Daycare Teacher Assistant

THE GROWING YEARS LEARNING CENTERS North Carolina January 2025 to February 2026

• Assisted in managing a classroom of young children, ensuring a structured and positive learning environment

• Encouraged developmental growth through interactive play, educational activities, and guided learning

• Helped implement daily lesson plans and routines

• Maintained child safety at all times, including supervision during indoor and outdoor activities

• Built positive relationships with children, parents, and staff to support overall development Hostess/Server

Outback Steakhouse North Carolina

April 2025 to October 2025

• Greeted and welcomed guests in a friendly and professional manner, creating a positive first impression

• Managed waitlists and seating arrangements to ensure efficient table turnover and guest satisfaction

• Answered phones, handled reservations, and provided accurate wait time estimates

• Coordinated with servers and kitchen staff to maintain smooth restaurant operations

• Maintained cleanliness and organization of the front-of-house area

• Assisted guests with questions, special requests, and accommodations Front Desk Receptionist/ resort manager

PetSuites of America Greensboro, NC

May 2022 to August 2024

• Managed guest check-ins and check-outs for pets, scheduled reservations, and provided high-quality customer service.

• Answered phones, scheduled appointments, and maintained organized records and files.

• Promoted retail sales, achieving company goals while ensuring client satisfaction. Picker/Packer

Polo Ralph Lauren Adecco Greensboro, NC

May 2024 to July 2024

• Labeled, packaged, and palletized products for shipment during seasonal assignment.

• Ensured accuracy and quality control while meeting production deadlines. Picker/Packer

Procter & Gamble Greensboro, NC

June 2023 to September 2023

• Packaged, labeled, and loaded products for shipping in compliance with safety standards. Cashier/bowling Department

Round One Entertainment Greensboro, NC

March 2022 to December 2022

• Assisted guests with bowling, karaoke, billiards, and other activities.

• Processed payments, managed equipment rentals, and ensured smooth operations in a fast-paced entertainment environment.

Party Host, Manager, Party Planner, Customer Service Rep Chuck E. Cheese Greensboro, NC

August 2021 to April 2022

• Planned and executed children’s parties, including scheduling, decorations, and customer service.

• Promoted to manager; supervised staff, assisted with retail sales, and ensured guest satisfaction. Daycare Teacher

The Sunshine House Early Learning Academy Greensboro, NC Experienced and nurturing daycare teacher with a strong background working with children of all age groups, including infants, toddlers, preschoolers, and school-age kids. Most recently focused on infants and toddlers, providing attentive care and supporting early developmental milestones through engaging activities and structured routines. Known for creating a safe, loving environment, maintaining strong communication with parents, and ensuring daily schedules run smoothly. Committed to fostering each child’s emotional, social, and cognitive growth in their earliest stages.

• Provided nurturing care and educational activities for infants, toddlers, and preschoolers.

• Maintained strong communication with parents and supported children’s developmental milestones. Education

Social Work (High school diploma or GED)

North Carolina A & T State University Greensboro, NC January 2026 to Present

Psychology (High school diploma or GED)

Guilford Technical Community College Jamestown, NC August 2022 to December 2025

High school diploma

Page High School Greensboro, NC

August 2018 to June 2022

Upper secondary education

Skills

Medical administrative support Retail Sales (Less than 1 year) Guest relations Classroom experience Microsoft Word Leadership Preschool experience Customer service Serving Experience (2 years) Cash handling Medical terminology Filing Retail math Organizational skills Warehouse experience English Customer service (3 years) Host/hostess experience Microsoft Outlook Nannying Phone etiquette Communication skills Experience with children

(3 years) Babysitting Medical office experience Lesson planning POS Childcare Experience working with students Time management Cashiering (Less than 1 year) Fashion styling Teaching Front desk Medical receptionist Hotel experience Curriculum development Stocking Daycare CPR (2 years) Early childhood education center experience Typing Hospitality (3 years) Appointment scheduling Mentoring Veterinary experience Animal Care Merchandising Infant care Computer skills

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