Customer Service & Childcare Professional

Samantha O’Brien

Pacific Grove, CA

[650-***-****]

[*************@*****.***

Motivated and reliable worker with hands-on experience in

both customer service and childcare. As a hostess at the Red

House Café, developed strong communication and

multitasking skills by greeting guests, managing seating, and

providing a welcoming dining experience. As a babysitter and

nanny, built trust with families by being dependable, patient,

and organized while caring for children and maintaining daily

routines. Known for being friendly, responsible, and

adaptable in any environment. Seeking an opportunity to

continue growing professionally while contributing to a

positive, team-oriented workplace.

tT tety

Hostess The Red House Café — Pacific Grove, CA

June 2023 — August 2025

e Greeted and seated guests, ensuring a welcoming and positive

dining experience.

e Managed reservations and waitlists during busy hours with efficiency

and professionalism.

e Assisted servers and staff to maintain smooth restaurant operations

and excellent customer service.

e Maintained cleanliness and organization of the front of house.

Babysitter/Nanny Private Family — Pacific Grove, CA

April 2022 — July 2023

e Cared for two children (ages [ages 2 and 4]) on a regular basis.

Cy Created engaging daily routines including meals, playtime, and

educational activities.

Cy Maintained a safe and positive environment while supporting

children’s emotional and social growth.

e Communicated effectively with parents about schedules, progress,

and concerns.

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