Software Dev, Devops, Sys Engineering, Sales, Project manager, Analyst
Resume:
*******.*****@*****.*** Patrick A Klenk US Citizen
PROFESSIONAL SUMMARY
I am consummate professional with experience in sales, technology, construction, finance, logistics, and strategy. My experience building fully integrated landing platforms for clients and businesses, combined with my experience managing personnel, materials, and software for multi-million dollar initiatives provide a distinct advantage in today’s marketplace. I am looking to help organizations understand technology to better support their mission, and their staff. I have in-depth experience with Artificial Intelligence (AI) and associated languages and technologies. My computer science degree, which was earned before the advent and ubiquity of ChatGPT, provides me with intimate knowledge of the many algorithms that leverage Large Language Models (LLM), which, in concert, create our experience of AI. SKILLS
General: Professional communication, public speaking, sales, requirements elicitation, leadership, Project management, team management, technical writing, scientific analysis, recruiting, data collection methods and visualization, training development, software development, system engineering, developer operations. AI: data pipelines, prompt engineering, agentic training, machine learning algorithms, neural networks, and transformers. Programming and Scripting Languages: Python, C++, C, C#, Java, Rust, PHP, JavaScript, Bash, Powershell, YAML, Perl, R, Assembly, LaTeX
Frameworks and Tools: Node.js, React, Docker, Kubernetes, Tenable.io, Ansible, AWX, regex, Wordpress, Splunk, LogicMonitor, Service-Now, Solarwinds Orion, ffmpeg
Systems and Databases: Ubuntu, RedHat, Alma Linux, Unix, Windows Server, PostgreSQL, MySQL, MongoDB Cloud and DevOps: AWS, Azure, Apache CloudStack, VMware vSphere, Git, Jenkins, GitLab CI/CD pipelines, Selenium, Postman, Metal as a Service, UrbanCode Deploy, Terraform, GitLab ACCOMPLISHMENTS
• Managed a four million and a one million dollar disaster recovery construction project for luxury high-rise apartments.
• Automated development, testing, and deployment of custom software solutions, as well as the custom SELinux build and configurations required in support of traffic camera systems in 32 states.
• Developed a scalable ecommerce web applications designed to pair customers, vendors, and providers of logistics using Rust, SQL, and Node.js.
• Provided combat intelligence supporting missions executed by the Army I Corps, III Corps, 1st Infantry Division, and the 101st Airborne Division.
WORK EXPERIENCE
Full-Stack Web Platform Engineer (Rust / JS / AWS) Remote Principal Developer / Founder July 2024 - Present
Experience designing, implementing, and testing a distributed eCommerce backend in Rust using Actix-Web microservices, providing RESTful APIs for product listings, orders, payments, and user authentication.
Architected containerized deployments on AWS ECS with a CI/CD pipeline (GitLab) automating build, test, and release processes.
Developing a modular microservice architecture with isolated services for customers, vendors, logistics, and support - ensuring cohesion during growth and loose coupling to support change.
Integrated MariaDB using SQLx for transactional persistence with optimized query design and Rust ORM handling, ensuring data integrity and availability.
Skyline Technology Solutions Glen Burnie, MD
Systems Engineer/DevOps Engineer May 2021 - June 2024
Developed, deployed, and maintained critical software solutions supporting 32 state governments and 50+ customers, ensuring 24/7 service availability for first responders, media, and public access.
Automated configuration management processes using Ansible to support site-specific custom software and hardware device configurations.
Utilized Tenable.io, Orion Solarwinds, Logic Monitor, and custom bash, python, perl, and ansible scripts for proactive issue and vulnerability management, resolving 1000+ CVEs in live environments.
Enhanced operational efficiency through AWX implementation, streamlining management of extensive infrastructure assets.
Standardized image creation processes, ensuring CIS compliance across CentOS 9 systems.
Executed over 100 critical overnight production deployments with stringent quality assurance, meticulous stakeholder coordination, and detailed troubleshooting.
Certified Construction Group (CCG) Upper Marlboro, MD IT Solutions / Project Management Aug 2018 - May 2020
Managed two major disaster remediation projects ($175k and $2m budgets) and over 20 additional smaller projects, delivering on-time and within budget.
Developed a marketing website integrated with email functionality, significantly enhancing lead generation.
Implemented a geolocation-enabled timekeeping system, streamlining payroll and contract billing accuracy.
Collaborated directly with clients to translate requirements into actionable project plans, ensuring customer satisfaction and accurate cost estimation.
844 Communications Squadron March 2008 – February 2009; April 2010 - September 2012 Technical Systems Analyst Washington, DC
Provided comprehensive technical support via helpdesk, remote assistance, and on-site visits, swiftly resolving software and hardware issues for high-profile USAF clients at the Pentagon, Andrews AFB, and Bolling AFB.
Configured, deployed, and maintained systems for over 250 users at SAF/ISSO Ft. Washington within a tight two-month deadline, significantly enhancing operational readiness.
Diagnosed and resolved complex issues across diverse USAF software applications, consistently receiving excellent performance ratings and commendations from customers and management.
Performed routine maintenance, updates, and patch deployments to maintain optimal system security and functionality.
Managed and maintained accurate documentation of IT assets, system configurations, and procedural instructions to streamline operations and support continuity.
Provided training and clear guidance to end-users on application usage, troubleshooting basic issues, and best practices to reduce recurring support requests.
Collaborated with cross-functional teams to ensure rapid response and resolution of high-impact technical problems affecting critical operations.
Implemented and monitored backup and recovery processes to ensure data integrity and disaster recovery readiness. IT Consultant Maryland, DC, Virginia
Self-employed November 2013 - Aug 2018
Advised users and managers of small businesses on IT solutions and, if necessary, assisted with implementation. Projects included installing or troubleshooting data servers, cloud computing solutions, network security consulting, data recovery, physical computer hardware construction/assembly. Maintained knowledge on the latest mass-market IT solutions and high-profile open-source software to better advise clients. ISS-A Targeting Analyst, 1st ID RC-East Bagram AFB, Afghanistan All-Source Analyst, Intelligence Support to Targeting Assistant September 2012 - October 2013
The Division SME regarding the lethal targeting process set by the ISAF Joint Command (IJC). Responsible for researching, analyzing, collecting, and assessing raw intelligence data and the production of finished actionable intelligence products to fulfill quick turn-around and long-term intelligence requirements in support of conflict operation within RC-E Afghanistan. Responsibilities included expert-level knowledge of the ever-changing enemy networks in all provinces within RC-E, briefing intelligence to commanding officers, and recommending plans of action. US Army Reserves 323 MI BN, 99th RSC - Rank: E4 Ft. Meade, Maryland All-Source Intelligence Analyst Deployed to Camp Victory, Iraq February 2009 - April 2010
Collected, analyzed, created, published, and disseminated intelligence products to the highest military echelons (C2, J2, Secretary of Defense).
Developed and maintained exhaustive understanding of threat networks and geopolitical environment in Baghdad, Iraq.
Managed time-sensitive standard production requirements, requests for information, and direct tasking from the Commanding General C2 and senior leadership. Established and maintained direct liaison with the national intelligence community including CIA, DIA, NGIC, NGA, NSA, and combat commanders. Responded to 600+ requests for information involving tactical questions on operations within Iraq, further supporting strategic and operations planning efforts.
Mentored several soldiers and civilians in the creation and dissemination of products as lead analyst. EDUCATION
University of Maryland, Baltimore County Baltimore, MD B.S. in Computer Science May 2018
Coursework: Data Structures & Algorithms, Object-Oriented Programming, Operating Systems, Parallel and Distributed Processing, Scripting, Computer Architecture, Blockchain, Machine Learning, Artificial Intelligence Military Occupational Specialty (MOS) School Ft. Huachuca, AZ Certification acquired: All-Source Intelligence Analyst June 2004
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