Billing & AR Supervisor with 30 Years Experience
Resume:
JENNIFER BROWN
Billing / Accounts Receivable Supervisor
***********@*****.***
SUMMARY
I am extremely hard working with 30 years of experience in customer service. I have 8 years experience in an office setting, 6 as a supervisor / assistant manager, and 5 in municipal government.
I’m always eager to take on new challenges and expand my knowledge, not only to grow professionally but also to improve the quality of my work and support those around me. I actively seek out opportunities to learn new skills so I can be a reliable resource and backup for my team.
CONTACT
PROFESSIONAL EXPERIENCE
City of Artesia – Billing Supervisor
2020-CURRENT
• Billing for utilities, solid waste, wastewater, airport hangar rent, and cemetery plots
• Entering invoice, credit card, and bank information into Excel
• Oversee and train cashier/customer service clerks
• Verify daily deposits
• Customer service and answering questions related to billing and city services
• Processing business license applications
• Preparing audit reports
• Post ACH payments to the proper accounts
• Providing backup to other areas as needed including to payroll, AP, and taking minutes at city council meetings
Liberty Finance – Assistant Manager
2017-2020
• Customer Service
• Processing loan applications
• Taking payments and preparing daily deposits
• Daily collection and promotional calls
• Sending collection and promotional letters
• Home visits for overdue accounts
• Training new employees
• Temporarily run nearby branches as needed
Pecos Diamond Steakhouse – Server / Host
2002-2019
• Serve/seat tables
• Run register
• Train new employees
• Daily upkeep/cleaning
• Help maintain salad bar
• Provide backup to other areas as needed including management EDUCATION
Carlsbad High School
1996-2000
Diploma Earned
SKILLS
• Customer Service
• Accounts Receivable /
Billing
• Cash Handling
• Data Entry
• Communication Skills
• Excel (Basic Office
Operations)
• Word (Basic Office
Operations)
• Typing & 10 Key (Basic
Office Operations)
SOFTWARE
• ERP Pro
• Credex
• Aloha POS
CERTIFICATIONS
Notary Public
Commission Valid Through:
10/23/2028
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