Top-Performing Field Service & Refinishing Technician

Eddie Rodgers

Taylors, SC ***** +1-864-***-**** **************@******.***

Professional Summary

Results-driven Refinish Technician and Field Service Specialist with over 30 years of cross-functional experience in automotive, aerospace, and telecommunications. Proven track record of high-volume output, ranked as a top-performing employee for job completion and efficiency. Expert in technical troubleshooting, inventory procurement, and maintaining high standards of customer satisfaction and asset management. Technical Proficiencies

● Surface Refinishing: Expert application of base/clear and tri-stage systems; precision color matching; industrial sanding, masking, and buffing.

● Technical Field Service: Installation and repair of Starlink and DirecTV systems; network connectivity troubleshooting; specialized telecommunications hardware integration.

● Operations & Logistics: Strategic inventory procurement; fleet vehicle responsibility; shop management; and workflow optimization.

● Heavy Equipment: Certified operator of aerial man lifts and industrial forklifts.

● Collision Repair: Structural welding (metal/plastic); panel alignment; and electrical diagnostics.

Professional Experience

Field Service Technician Mastec Greer, SC

April 2022 – April 2026

● Performance Excellence: Recognized as the #1 Employee based on total jobs completed, maintaining peak efficiency and high-quality service standards.

● Technical Installations and Repair: Executed complex deployments of Starlink and DirecTV services, including hardware mounting, signal optimization, and network configuration.

● Asset Management: Entrusted with the full responsibility of a company-issued vehicle, including maintenance, inventory stocking, and equipment security.

● Customer Relations: Provided expert-level technical support and consultations, ensuring 100% client satisfaction and system functionality. Lead Refinish Technician / Collision Repair East Side Collision Greer, SC May 2010- April 2022

● Operations Management: Directed day-to-day production flow, ensuring all repairs aligned with insurance estimates and OEM standards.

● Procurement: Supervised the acquisition of all shop consumables and specialized paint products to eliminate production downtime.

● Advanced Refinishing: Executed high-precision color matches for complex finishes using digital mixing systems.

Shop Foreman Jackie Mauldin Greenville, SC

September 2009 – April 2010

● Facility Oversight: Managed end-to-end shop operations, including repair scheduling, quality control inspections, and insurance estimate authorizations.

● Client Liaison: Acted as the primary point of contact for insurance adjusters and customers to ensure transparent communication.

Collision Specialist & Painter Jack William and Son Greenville, SC August 2002 – August 2008

● Specialized Refinishing: Delivered custom painting for high-value assets and industrial equipment.

● Data Management: Tracked material consumption and labor hours via shop software to monitor job profitability.

Aircraft Refinisher Lockheed Martin Greenville, SC July 1996 – December 1999

● Aerospace Compliance: Performed coating applications on aircraft components under rigorous FAA-regulated quality standards.

● High-Altitude Access: Operated man lifts and scaffolding systems to perform maintenance on large-frame aircraft.

Education & Certifications

● I-CAR Professional Development: Advanced Refinishing Systems (Primers, Tri-Coats, and Clear Coats).

● Safety Certification: Construction Safety Assessment – Ranked: Highly Proficient.

● Technical Diploma: Auto Painting and Refinishing – Enoree Career Center.

● High School Diploma: Travelers Rest High School.

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